Anticipated End Date:

2024-10-11

Position Title:

Account Representative - Northern, VA Region

Job Description:

Account Representative – Northern Virginia Region

Location: This position will work in a hybrid model (remote and office). The ideal candidate must reside in Northern Virginia and live within 50 miles of one of our Elevance Health Pulse Point locations.

The Account Representative is responsible for supporting strategic sales and account associates in growing and retaining existing accounts and may also support the new sales team within the Large Group. The Account Representative will support the Northern Virginia Region. The typical group size is 100-499 enrolled subscribers (employees).

How you will make an impact:

• Acts as a partner to build external relationships with existing clients, members, and brokers.
• Works with sales and account associates to understand client needs and priorities. With general supervision, manages routine sales, claims, and benefits issues by researching, resolving, and responding to clients, members, and brokers.
• Meet with clients to educate and drive opportunities for additional growth and product sales.
• Communicates with internal partners to assist with upsells.
• Coordinates with sales support on request for proposal (“RFP”) responses to brokers and groups. Maintains various system updates for proposal and sales activity as necessary.
• Acts as a collaborative partner with internal stakeholders to meet and exceed client expectations. Supports internal and external client reporting, as needed.
• Acts on behalf of strategic account associates to respond to client needs, as necessary.

Minimum Requirements

• Requires a BA/BS and a minimum of 1 year of related experience; or any combination of education and experience which would provide an equivalent background.

• A sales license is required to be obtained and appointed within 60 days of hire.

Preferred Experience, Skills, and Capabilities

• Ability to work collaboratively with internal partners to meet and exceed client expectations and assist with upsells preferred.
• Strong communication and interpersonal skills are preferred.
• Proficiency with Microsoft Office suite and CRM tool preferred.
• The ability to multi-task and manage time effectively is preferred.
• Experience in supporting internal and external client reporting is preferred.
• A proactive attitude with excellent problem-solving and analytical mindset is strongly preferred.

• The ability to travel up to 20-30% is strongly preferred.

Job Level:

Non-Management Exempt

Workshift:

1st Shift (United States of America)

Job Family:

SLS > Sales Operations

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.