Crewing Operator - 12 month fixed term

Reports to: Crewing Team Leader, UK

Location:  UK (Tees)

The vacancy is offered on local shore terms and conditions.

Start date:  August 2024

For an informal discussion regarding the role please contact Nicola Hanafin [email protected]

My name is Nicola Hanafin, I am the head of Crewing for the UK. I am searching for a Crew Operator for our UK operation to cover maternity leave. It is an opportunity to join a progressive organisation who are leaders in the field of towage and salvage services; fundamental to this is our vessel’s ability to operate safely and effectively. Our crews are vital to making this happen.

If you are passionate about people coordination, ensuring that you have the right people, in the right place at the right time then this role is for you. As part of the Crewing & Training function, you will be part of the wider European HR team, which supports the whole HR lifecycle for our colleagues both onboard and ashore. 

Key responsibilities

The Crew Operator role is critical for the overall success of our UK operations, ensuring appropriately qualified seafarers are deployed to maintain full operational capability.

As a company, Svitzer plays an important role in assisting our customers manoeuvre their large ships in a safe and timely manner in and out of port. We play a significant role in keeping the world supply chain flowing.

You will be responsible for the day to day crewing coordination with the local port teams. You will support the Crewing Manager and liaise with the Talent Partner to maintain a clear manpower and recruitment plan for current and future crewing requirements. You will also work closely with the training department to align succession planning and talent management alongside the local manpower plan.

As a small team, occasionally we all need to ‘roll up our sleeves’ and support the frontline business in solving day-to-day issues, whilst maintaining focus on our strategic journey.

You will report directly to me, you will find that I am passionate about what we do and how we do it, always focusing on good communication and a collaborative approach.  You will become part of the Svitzer UK onshore team and will work closely with many different business functions, such as; commercial, finance, operations and marine standards. The key to our success is combining outstanding customer service, whilst maintaining the highest safety standards.

Our crewing and training team work nationally, we meet up at regular intervals to get business updates and to align our strategic projects but most importantly to have a good catch up.

This role is based out of our Teesside operation with some element of working from home, we feel that maintaining flexibility helps sustain a good work/life balance, which is highly important to us. UK travel (Port visits) will be required, this will be planned flexibly and based on yours as well as business specific needs.

Please note that you MUST have the existing right to live and work in the UK to be considered for this role.

We are looking for

You have in-depth knowledge and experience within your own job discipline and handle situations and assignments independently, you will seek advice and guidance on more complex issues.

Further we expect that you;

• Degree or equivalent level of qualification.

• Experience working within a crewing/HR function or a similar related discipline. 

• Ability to collaborate and develop strong business relationships with people in our organisation who may have varying levels of maritime knowledge.

• Strong IT skills, including experience managing MS Outlook email and calendars, all Microsoft 365 programmes, social media and Svitzer specific internal systems.

• Excellent written and verbal communication skills.

• Flexibility and adaptability to operate in a fast-paced environment, taking ownership and setting directions with minimal guidance.

• Proactive networking and establishing effective working relationships with our crews and internal stakeholders.

• Strong data management and reporting skills

• A creative problem solver with the ability to thrive in a rapidly growing and changing environment.

• Fluency in all aspects of the English language, as this is the international working language of Svitzer.

• Ability to engage well with a large range of colleagues of different qualifications and ranks.

PURPOSE:

Working with Operational Management in port to ensure that the Svitzer fleet is manned around the clock to requirements with the appropriately qualified individuals at optimum cost. Liaising with the Operational Mangers to ensure the right seafarers are sourced in a timely manner.

Building a Diverse Workplace

In Svitzer we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

Don’t meet every single requirement? Studies have shown that members from some under-represented groups are less likely to apply for jobs if they don’t meet every single qualification. At Svitzer we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles, and we are excited about hearing from you!

How to Apply

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