Communications, Reporting & Analysis (CRA) is part of Citi’s COO Controls organization, which supports the Enterprise by creating and implementing methodologies to measure and escalate Operational Risk. The team develops and maintains reports and tools and is responsible for leading projects and automation efforts to lead and deliver transformational efforts across the firm.  

 

The individual in this role will report to the CRA Control Group Manager. The team is responsible for maintaining an audit-ready, transparent, controlled, and accountable reporting environment. The focus is on delivery of simplified, sustainable control processes, focusing on adequate checks and balances for production and maintenance. Management, oversight, and implementation of controls help to enhance CRA’s ability to proactively detect, measure and manage Operational Risk and other functions as needed. This role requires an individual with a strong desire to work in a fast paced, agile, and dynamic environment where priorities and expectations change.    

Responsibilities:
The person in this role will aid in the development, management, execution, and oversight of controls for CRA processes. This person will need to tightly engage with Subject Matter Experts, learn challenges, risks, and identify blockers quickly to ensure success. Their main responsibility will be Enterprise data oversight, including reconciliations, as well as monitoring the reporting Dashboards through completion of test scripts and other documentation needed for UAT oversight. Additional responsibilities include:

• Bench strength to current Controls Team

• Manage timelines and deliverables independently with limited supervision

• Governance, oversight, and implementation of controls

• Quality control and oversight of reports and reporting activities to ensure audit readiness

• Engagement with Subject Matter Experts to ensure processes are efficient and controlled

• CORE Control Support, including testing, training, and entitlements

• Partnership with functional teams to create a path to success

• Evaluate efficiency of existing processes and drive improvements

• Ensure Project plans, implementations, and new builds are controlled and audit ready

• Provide transparency to senior leadership through regular updates

• Data oversight including reconciliations

Qualifications:

• 10+ years of experience

• Strong understanding of process control and risk management

• Experience with CORE Dashboards and related metrics

• Experience in documenting Procedures and Process Flows

• Experience leading multiple unrelated Projects at the same time

• Desire to expand knowledge of CRA Operational Risk processes to ensure best in class

• Proactive, organized, timely, and perceptive to business needs

• Proficient in MS PowerPoint, Excel, Word, experience with SharePoint configuration and maintenance a plus

Education:

Bachelor's/University degree or equivalent experience.

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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