The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Responsibilities:
- Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
- Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
- Support system change processes from requirements through implementation and provide input based on analysis of information
- Consult with business clients to determine system functional specifications and provides user and operational support
- Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
- Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 5-8 years of relevant experience
- Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
- Proven interpersonal, data analysis, diplomatic, management and prioritization skills
- Consistently demonstrate clear and concise written and verbal communication
- Proven ability to manage multiple activities and build/develop working relationships
- Proven self-motivation to take initiative and master new tasks quickly
- Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
Education:
- Bachelor's degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- Abordar problemas estratégicos ad hoc que son complementarios para los procesos habituales de planificación y análisis.
- Generar resultados rápidos o puntos destacados para los informes de la Junta Directiva y de la gerencia ejecutiva.
- Desarrollar o coordinar procesos (p. ej., los procesos de planificación anual y estimaciones periódicas), y revisar los resultados en comparación con los planes una vez por mes, incluidas las funciones de análisis y solución que se realizan con los lideres de los distintos capabilities y/o otras áreas negocio y tecnología.
- Respaldar procesos de cambios del sistema, desde los requisitos hasta la implementación, y realizar aportes en función del análisis de la información.
- Consultar con clientes de negocio para determinar las especificaciones funcionales del sistema y ofrecer respaldo operativo y a usuarios.
- Brindar liderazgo en la revisión continua de procesos y la identificación de mejoras.
- Facilitar y liderar reuniones interfuncionales.
- Finanzas, administración, relación con terceros.
- Dominio Avanzado de las aplicaciones de Microsoft Office, con un énfasis en MS Excel.
- Ingles Intermedio/Avanzado
- Habilidades demostradas para la presentación y planeación (liderazgo, seguimiento y reporte a dirección)
- Capacidad comprobada para tomar decisiones comerciales sólidas.
- Capacidades de ejecución avanzadas y habilidad para adaptarse rápidamente a los cambios y restablecer las prioridades.
- Experiencia en creación e implementación de procesos que mejoren el desempeño comercial.
- Capacidad para presentar un argumento convincente a favor de las ideas e iniciativas al escuchar y articular un punto de vista persuasivo.
- Habilidades comprobadas interpersonales, diplomáticas, de análisis de datos, gestión y priorización
- Demostrar de manera constante una comunicación escrita y verbal clara y concisa.
- Habilidad comprobada para gestionar múltiples actividades y desarrollar relaciones laborales
- Capacidad de automotivación comprobada para tomar la iniciativa y dominar tareas nuevas rápidamente
La descripción de este puesto proporciona una revisión de alto nivel de los tipos de trabajos realizados. Se pueden asignar otras obligaciones laborales según sea necesario.
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Job Family Group:
Business Strategy, Management & Administration
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Job Family:
Business Administration
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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