We are excited to announce that currently we are looking for Nurse Educators to join our team of over 10,000 global field personnel supporting our pharmaceutical and biotech clients.

Nurse Educator - Patient Engagement Center

Patients are at the center of our business strategies. The Nurse Educator - Patient Engagement Center Program is an educational based program designed as a resource for patients living with chronic diseases that have been prescribed specific medications. The Nurse Educators provide patient-focused education to assist patients to better manage their disease state and access appropriate resources associated with their prescribed medication. Nurse Educators are responsible for participating in one-on-one communications with patients. The Nurse Educator interacts with enrolled patients by telephone, video platforms, email and SMS(text) strictly following the guidelines of the program.  The Nurse Educator program is educational based. Nurse Educators do not provide medical advice or work clinically within this role.

The Nurse Educator will:

• Coordinate and facilitate the connection between patients and program approved, patient-based resources.

• Provide educational training to patients on specific disease states and medication administration as prescribed by their Healthcare professional.

• Provide education to foster appropriate dialogue between patient and health care provider  

• Support treatment decisions made between the patient and healthcare provider.

• Provide product related training as outlined in the program guidelines.

• Any additional duties as assigned by program management.

Job Qualifications:

• Bachelor's degree and/or BSN preferred.

• Compact multi-state RN licensure strongly preferred.

• Current RN nursing license in primary residency state in good standing

• 3+ years preferred clinical experience in healthcare to include hospital, home health, pharmaceutical or biotech.

• Nurse educator experience preferred.

• Direct interaction with patient and support for persistence and compliance.

• Knowledge of clinical data and pharmacology.

• Prior experience working in a virtual or call center environment and providing patient education telephonically preferred.

• Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization of key projects and deadlines.

• Demonstrated effective presentation skills; ability to motivate others; excellent interpersonal (written and verbal) skills with demonstrated effectiveness to work cross functional and independently.

• Demonstrated ability to work and drive for results and with enthusiasm.

• Demonstrated ability to develop and execute plans in an independent environment.

• Demonstrated ability to take initiative and vision, challenge existing assumptions and interpretations.

• Demonstrated ability to effectively build relationships with third parties using good negotiation skills.

• Demonstrated ability to be adaptable to changing work environments and responsibilities.

• Fully competent in MS Office (Word, Excel, PowerPoint) and iPad technology

• Bilingual in English/Spanish preferred

• Flexibility to work weekends and evenings.

• Travel <20%

• Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated.
   

Work Environment: This position will take place primarily in an office setting in the Raleigh area, NC

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