The successful candidate will be responsible for sales of corporate products to business and industrial establishments over the telephone and internet.  The Industrial Inside Sales/Customer Service Lead will maintain accounts and conduct day to day activities to keep account customers satisfied. Daily activities include heavy phone and internet correspondence with customers and vendors; source custom, non standard, value added solutions to customer problems; enter all sales orders and purchase orders into the computer system; and set up part numbers and manage contract files.

In addition, a Customer Service Lead will lead fellow CSR’s in his/her group. Managing the workflow and delegating tasks. A Customer Service Lead will be responsible for pricing/margin review and approvals along with providing guidance and training to CSRs in the group.