Content Specialist

Posted:
9/5/2024, 4:21:54 PM

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
IT & Security

Workplace Type:
Remote

Job Title:

Content Specialist

About Trellix:

Trellix is the cybersecurity company transforming security operations with artificial intelligence (AI), analytics, and automation to create a resilient digital world. Our market-leading AI-powered XDR Platform learns and adapts to disrupt active threats and empower CISOs with living security. The platform’s open architecture and broadest set of native security controls across endpoint, email, network, cloud, and data security integrates with over 500 third-party tools to create multi-vector, multi-vendor event correlation and context to speed up investigations. The Trellix Advanced Research Center provides an additional layer of protection by continuously informing the platform on the latest threat actor TTPs (techniques, tactics, and procedures) and recommendations from millions of global sensors. Trellix and an extensive partner ecosystem accelerate technology innovation and empower over 40,000 business and government customers to build confidence in the protection and resilience of their operations. Learn more at Trellix.com.

Role Overview:

Trellix is searching for a Content Specialist.

Company Overview:

Trellix is a global company redefining the future of cybersecurity. The company’s open and native extended detection and response (XDR) platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellis's security experts, along with an extensive partner ecosystem, accelerate technology innovation through machine learning and automation to empower over 40,000 business and government customers. More at https://trellix.com.

Trellix combines the best of two predecessors. We offer a fresh approach to ensure all remediation. This transformation embraces the incredible portfolio and talent of Trellix Enterprise and FireEye and sets us on the path to re-define the future of cybersecurity.

About the role:

  • Following the MEDDPICC methodology, work with Trellix business units, marketing, and others to develop customer-facing templates for account managers, customer success managers, renewal account managers, and partners.
  • Leverage templates to develop Trellix customer-specific material for a global customer base.
  • Ability to understand, based on persona, the type of message required to deliver the Trellix message to customers throughout the sales cycle.
  • Respond to questions from stakeholders on the next steps and ensure the team provides exceptional service, even if the request seems out of scope.
  • Develop seamless integration among internal platforms for sharing information.
  • Create assets that articulate Trellix’s solutions in a storytelling approach that anyone in the sales organization can leverage.
  • Support the enablement organization by managing a team of individuals who create process, solution, and technical learning modules for the sales organization.

About You:

  • 6+ years of experience in a content specialist role.
  • Meticulously review and edit English-language documents to ensure clarity, coherence, and grammatical accuracy.
  • Demonstrate exceptional attention to detail and a keen eye for errors in spelling, punctuation, and syntax, maintaining consistency in style and formatting throughout the document.
  • Experience in working in a matrixed, dynamic organization requiring working across multiple time zones.
  • Excellent English verbal and written communication skills.
  • Work as a self-starter who requires minimal guidance and meets agreed-upon timelines.

Preferred Skills

  • Experience in the software industry.
  • Experience leveraging Google’s suite of tools, Seismic, and Lessonly.

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

  • Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement

We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.