Service Delivery Ops Specialist

Posted:
12/23/2024, 12:01:11 PM

Location(s):
Calabarzon, Philippines ⋅ Quezon, Calabarzon, Philippines ⋅ Mandaluyong, Metro Manila, Philippines ⋅ Metro Manila, Philippines

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Operations & Logistics ⋅ Sales & Account Management

RESPONSIBILITIES:

  • Monitor delivery of a program, project, or managed service. Work with project managers to determine project plan, timeframe, and estimates.

  • Manage workload to ensure even distribution of responsibilities. Ensure tasks and deliverables are in accordance with the statement of work and service level agreement.

  • Monitor delivery performance and quality using metrics and status reporting.

  • Communicate across multiple stakeholders to manage expectations, accountability and impact.

SKILLS AND QUALIFICATIONS:

  • Bachelor’s Degree in Business/Finance/Accounting-related courses

  • At least 3 years solid Finance/Accounting experience Order to Cash / Account Receivable experience (i.e. billing/cash AR/invoice admin/contract setup);

  • 2 years' Supervisory experience

  • Amenable to work in Quezon City, Mandaluyong, Taguig, or Alabang

  • Amenable to work Full RTO and on night shift schedule


#LI-PH

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing