Portfolio Director

Posted:
7/28/2024, 5:00:00 PM

Location(s):
Tempe, Arizona, United States ⋅ Arizona, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Who We Are

Invitation Homes is a team of more than 1,400 associates who come from all walks of life. We call different communities “home.” But our shared values bind us together. Invitation Homes is a place where possibility lives.

The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse.

Your Role on the Team

As a Portfolio Director at Invitation Homes, you will provide oversight of the property management function with close collaboration with the Leasing and Service Operations teams. This includes but is not limited to the following tasks:

  • Managing the Property Management team as well as a portfolio of single-family residential homes maximizing net operating income per asset and portfolio 

  • Overseeing daily property portfolio operations which may include, rent collection, administrative responsibilities, accounts payables, and eviction processing  

  • Maintaining occupancy levels, ensuring positive resident relations and complying with all reporting requirements  

  • Managing resident and property related issues as they arise and document in specified property management system  

  • Managing all electronic record keeping, including lease files for the residents in the assigned area; ensures file management quality control including document storage in proprietary database  

  • Handling all cash and accounts receivable management for assigned assets

  • Participating in team projects as required to enhance resident satisfaction and business outcomes  

Your Experience Includes

  • An Associates degree in Business or related field, or equivalent combination of education and experience required. Bachelor’s degree preferred.  

  • Real Estate License preferred

  • Proven experience in single-family rental experience or property management industry

  • Proficiency in property management software and Microsoft Office applications – Salesforce preferred

  • Strong customer service, written and verbal communication, organizational and interpersonal skills required to maintain strong relationships with customers and staff 

  • Ability to create, implement and manage a budget and generate financial reporting out of systems  

  • Can effectively work independently and as a member of various teams and committees  

  • Must possess a valid driver’s license, and access to their own motor vehicle  

  • Willingness to use personal cell phone  

  • Availability to work a flexible schedule including evenings and weekends as needed  

  • Ability to travel via own vehicle within assigned area a minimum of 20% of the time  

Why Us

We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate:

  • Competitive pay and an annual bonus program for all associates

  • Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays

  • 401k with matching company contributions

  • Awesome work environment with casual dress

  • Team events and gatherings

  • Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.

Build a foundation here and apply today!

Salary Range

$61,650.00 - $106,860.00

Compensation and Benefits

To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:

  • Annual bonus program

  • Health, dental, vision, and life insurance

  • Long-term and short-term disability insurance

  • Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays

  • 401(k) with company matching contributions

  • Awesome work environment with casual dress

  • Team events and gatherings (Pre- and Post-Covid)

Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at [email protected].

To all recruitment agencies: Invitation Homes does not accept agency resumes.  Please do not forward resumes to Invitation Homes employees.  Invitation Homes is not responsible for any fees related to unsolicited resumes.