Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.
Job Specific
- Maintains current knowledge of all popular alcoholic beverages and cocktail recipes
- Prepares all necessary mixers and garnishes prior to start of service and during shift as needed
- Sets up bar service area with all necessary glassware and supplies prior to start of service "Mis en Place"
- Cleans and restocks glassware throughout shift
- Greets guests in a polite professional manner according to Loews standards
- Determines guests needs and suggestively up-sells beverages so as to enhance the guest experience
- Records all aspects of guest order accurately and enters them into computer
- Prepares alcoholic and non-alcoholic beverages to order upon request
- Serves guests in a polite, professional manner according to Loews Standards
- Monitors guests to prevent over indulgence and ensure safety
- Maintains cleanliness and sanitation of bar service area at all times
- Prepares and presents accurate record of guest charges
- Collects monies due and or applies charges to guest account using POS terminal
- Completes end of shift revenue report and cash deposit
- Inventories all beverages and operating supplies, orders replacement items as needed
- Performs all closing duties, secures all inventory and supplies
- Other duties as assigned
General
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow team members
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Qualification Standards
(Skills, Experience, Education, Licenses/Certs)
The individual must possess the following qualifications and be able to explain and demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation:
- High School diploma or equivalent
- One + years experience as Bartender in a high volume, upscale Hotel or free standing Lounge environment
- Thorough knowledge of Alcoholic Beverages, Cocktail recipes, preparation methods, glassware, equipment and service
- Certification of training in Responsible Vendor requirements or ability to obtain same
- Exceptional guest service skills
- Basic computer and cash handling skills
- Ability to stand stoop, bend and lift items weighing up to 50 pounds repetitively during entire shift
- Ability to work flexible schedule to include weekends and holidays