Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

our needs

• Lead in developing and maturing customer experience capabilities in the B2B space with a lenz of addressing outside-in and inside-out our needs.
• Collaborate and shape business case & charter with partners driving clarity on scope and business requirements
• Define the needed business cases with project team and process owner, defining business outcomes, including current baseline and future target metrics, such as leading and lagging indicators, and linking to strategic measurements.
• Provide analysis on key goals and metrics using the latest analytics & visualization technology.
• Reviews, analyzes and evaluates business systems and user needs.
• Work with execution teams (in collaboration with the product owners and technical leaders) to communicate business needs in the form of clear personas, use cases and business requirements.
• Serve as a conduit between the developers and the product owners to lead clarity on " the what/need"
• Serve as a stage gate to review outcomes match our needs before turning over to partners for verification and acceptance.
• Map current & future state processes, process gaps, data flow diagrams, etc. in support of transformation
• Demonstrate an informed knowledge of departments to supports several moderately complex business processes.
• Be responsible for training and support documentation, as well as business readiness & service transition
• Provide consultative support in financial management, organisational change, vendor management, and to transformation programs

Basic Qualifications:

• Bachelor's Degree and related experience
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• 10 plus years of experience with Business analysis, Process Improvement and data management experience
• 10 plus years of experience driving business solutions in B2B and B2C space
• Client facing, requirements gathering skills
• Knowledge of ADOBE Experience Manager but not required
• Experience with UX, Wireframes, persona and use case driven requirements gathering
• JIRA and Scrum capabilities to support daily scrum updates
• Experience with our state end-to-end business process analysis and design
• Experience with Agile development and SCRUM/SAFE methodologies
• Plan discussions to guide requirements clarity
• Possess flexibility to work
• Apply in-depth understanding to technical or business
• distil information from different data sources and the capability to tell the story behind it, as well as recommendations for next steps.
• And changing our requirements
• Comfortable leading change in areas outside of subject matter expertise, and builds the ability in others
• data to find and accomplish improvement opportunities to guide strategic goals.
• The ability to question partners across departments
• Transfers skills to other individuals or groups
• Seek and Incorporates relevant perspectives when assessing a situation, making a decision or presenting
• Collaborate within multiple IT, business capability teams and team members to achieve maximum value
• Accept additional challenges and tasks to help grow in this role and prepare for future roles
• Work on multiple projects as a project team member, occasionally as a project leader. May coach more junior staff.

Benefits:

• The ability to collaborate with, learn from colleagues in a complex, global organisation.
• We provide a working environment with a creative company, paired with a great compensation package, great benefits, and a supportive atmosphere where you can sharpen with new challenges and development opportunities.
• Hybrid work-from-home and at a determined Rockwell Automation facility.
• Corporate Social Responsibility opportunities,
• Support from our 24/7 employee assistance program.

Primary work location: Noida, Pune, Bangalore India.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

#LI-PS2 #LI-Hybrid

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.