Global Lending Operations Safety and Soundness

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in commercial lending products, documentation, and operational processes to Citi’s Risk Operations Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Manage and support supervision, regulatory, risk, and control processes across Commercial Lending Operations, partnering with key stakeholders in Lending Operations, Risk & Control, Finance, 2nd and 3rd Lines of Defense.  This function will participate in the on-going design, self-assessment, implementation, and enhancement of the supervisory and control framework required ‘on the ground’ in Lending Operations to deliver both current and future state success.

What you’ll do

The primary focus of this role involves matters including but not limited to management of issues including Corrective Action Plans and monitoring emerging risk trends and controls oversight. Additional responsibilities include initiatives on data analytics, proactive identification of emerging trends by utilizing data, and supporting the operation in identifying solutions that can improve client delivery.

• Understanding of supervisory, regulatory, and control expectations, maintain visibility and knowledge of Lending Operations processes and procedures to ensure compliance of regulations, policies, standards, and key controls.
• Manage audit and exam processes including timelines, deliverables, response memos, and quality assurance.  Facilitate the process between Lending Operations functional owners and auditors, examiners, Risk & Control, and ORM.
• Manage issue identification, documentation, and corrective action plans.  Efficiently managing deliverables and timelines to ensure timely and appropriate resolution.
• Continual analysis of Lending Operations key controls points – preventative, detective, oversight; to ensure we are processing accurately, timely, completely; identify emerging issues and potential compensating controls downstream.  Identifying opportunities for new areas of risk reduction and the strengthening of controls.
• Successfully navigate through complex research and deliverables while partnering with Lending Operations leaders and subject matter experts.
• Manage complex and highly variable initiatives and tasks with significant potential impact across multiple operations areas, weighing various alternatives and balancing potentially conflicting needs and priorities.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

What we’ll need from you

• Extensive experience with commercial lending products, documentation, and operational processes. 
• Knowledge of preventative and detective control processes
• Experience in financial services regulatory and compliance processes, including best practice methodologies related to exam and audit management.
• Strong communication and influencing skills with the ability to partner with internal and external partners.
• Detailed oriented with strong analytical skills
• Adaptable to changes and can work well in a fast paced and dynamic working environment.
• Experience managing commercial loan operation processes and controls.
• Knowledge of loan accounting platforms such as Loan IQ, AFS, Flexcube, or ACBS
• Experience in projects related to loan accounting system implementation and conversions.

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus 
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program  
• Pension Plan 
• Paid Parental Leave 
• Special discounts for employees, family, and friends 
• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

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Job Family Group:

Risk Management

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Job Family:

Operational Risk

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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