Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Technical Documentation
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : BE

Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing technical documentation and support to ensure smooth functioning of the applications. Roles & Responsibilities: - Provide technical support to resolve issues within multiple components of critical business systems. - Collaborate with cross-functional teams to identify and troubleshoot issues, ensuring timely resolution. - Create and maintain technical documentation, including user manuals, troubleshooting guides, and FAQs. - Develop and implement processes to improve application performance and stability. - Stay updated with the latest advancements in application support and technology, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - • Understanding of ITIL process with communication skills • Should be able to create clear & comprehensive documentation. • Basic understanding of technology related to IT managed services Additional Information: - The candidate should have a minimum of 3 years of experience in technical documentation. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.

BE

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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