Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

The Global Security Organization (GSO) plays an important role in delivering on Snap’s “Duty of Care” to its employees, guests, and customers — while constantly embodying our values of Kind, Smart, and Creative. Our organization helps build a safe, secure environment so that our team members around the world feel empowered to do their best work, every day.

We’re looking for a Security Operations Manager to join our Global Security team in (insert site)!

What you’ll do:

• Reporting to the  Regional Security Manager, you will lead all aspects of all Global Security related functions in the APAC & MENA region, serving as the primary point of contact for all security related matters with the opportunity to support all regional locations. 

• Collaborate with Global Security management team members, and other cross functional team managers, to promote a safe and secure workplace, to include event security support

• Closely coordinate with leadership, and other partners such as HR, Finance, IT, and Legal to address security requirements and concerns

• Advance and communicate to Global Security leadership team members and partners of significant developments, to include regular contact and coordination with our Global Security Operations Center for alarm response, crisis and incident management

• Coordinate management of security vendor contracts including onsite guarding services, technology and systems support, and special event security, to include QBR participation

• Conduct security and safety training at assigned locations in alignment with Snap Security Awareness Training & Education team

• Deepen your understanding of the management of multi-site security operations including international locations

• Develop physical security plans, security operation procedures, and emergency protocols for any new projects, and align with trusted vendors and relevant partners to ensure that these plans are reasonable, implementable, balanced, and dynamic in both their design and execution

• Produce timely, well written reports and metrics

• Establish relationships and act as the liaison with local emergency and law enforcement services

Knowledge, Skills & Abilities:

• Excellent interpersonal skills, including verbal and written communication

• Knowledge and familiarity with computers and security equipment, including camera monitoring, access control and intrusion detection systems

• Flexibility to work non-traditional schedules including holidays, nights, and weekends to adapt to our 24/7 operation

• High resiliency, with the ability to work well independently, as well as in a team environment

• Basic experience with computer based technologies

• Ability to travel up to 25% of the time 

Minimum Qualifications:

• High school degree or GED or equivalent years of experience

• 6+ years experience in the military, law enforcement, or a public/private sector security organization.

• Vendor management experience (security integrators and guard force providers)

• Ability to lift up to 10 kgs to support site security operations as and when required

• Ability stay on your feet for extended periods to time for Incident Management or support to security operations

• Current CPR and Basic First Aid certification

• Active engagement in public/private partnership organizations 

• Local security certifications required.  (Ex. BSIS, NYC) 

Preferred Qualifications:

• Experience working in the security, medical, emergency services, law enforcement, military, or customer service industry is helpful

• Language proficiency in Arabic, and other regional languages is preferred

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!