Job Purpose

• Provide transactional Human Resource support using workday across all processes and business units in a service center environment & ensure service levels & customer satisfaction is achieved.

• Providing Human resource support with basic Human resource related questions & providing administrative support to Human resource & shared service areas & working in close coordination with Other HR functions as One-HR Pakistan.

• Manage & participate in different process improvement projects in coordination with People Service Lead with end-to-end coordination with different departments.

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Education, Experience & Skills

• Bachelors in Business Administration /BBA

• 1-2 years’ experience, preferably in relevant job area

• Team Worker and agile

• Data Driven Decision Making

• Ability to do multi-tasking.

• Able to give end to end results

• Good levels of English written and oral communication skills

• Fluent local language skills

Key Responsibilities

• Provide transactional Human Resource support using Workday & Service Now across all processes and business units in a service center environment.

• Ensure service levels and customer satisfaction is achieved.

• Support client groups with responses to direct queries being received via email & Service Now Cases.

• Provision of advice and guidance as first line of contact for basic Human Resource questions/queries.

• Administrative support to Human Resource and shared services.

• Managing the quality of data and maintain records in Human Resource systems to ensure data accuracy in Workday and that entries are updated for payroll and benefits.

• Liaise with external and internal suppliers and agencies as appropriate to deliver Human Resource transactional services.

• Support continuous improvement activities to further simplify and standardize processes.

• Responsible for Human Resource services standard reports

• Handling of SPII and PII in a confidential manner, while maintaining appropriate privacy, ensuring compliance and risk management guidelines.

• Process Human Resource partner transactions.

• Responsible for employee records and filing.

• Processing Data Correction actions in Workday ensuring data inputs & data cleansing as part of Data Quality Checks ensuring System Data Quality assurance & Compliance.

• As Service Centers, conducting awareness/ learning sessions for business which includes sessions on Service Now, Team features, Workday Processes & Annual Pay Review cycle awareness.

• Provide support beyond transactional activities to HRBP & businesses for Job Evaluation & salary range guidance as enhanced support to embedded HR.

• Have expertise to work on EOBI portal & payments & claims.

• Responsible for raising/ initiation of purchase orders for different Benefits associated to the employee as Business Owner for People Services & shared service (IR and other).

• Providing cross functional support & awareness on the actions performed in Workday & how they can affect interdependent actions during a process.

• Providing time to time insights on process simplification in Workday and to tasks beyond workday that are time consuming & critical creating an Impact on HR Service Delivery areas.

• Possess strong communication skills to interact & manage various stakeholders during the execution of HR Operations.

• Manage employee leaves in Workday.

• Should be thorough in Microsoft word &excel to make data driven dashboards.

• Managing employee onboarding & Employee Personnel file Management.

• Managing employee exits & payments end to end.

• Employee Benefit management in compliance to GSK Policies & SOPs.

• Any other tasks assigned by the Line Manager.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Contact information:

You may apply for this position online by selecting the Apply now button.

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