Business Process Consultant

Posted:
8/7/2024, 5:00:00 PM

Experience Level(s):
Senior

Field(s):
Business & Strategy ⋅ Consulting

Workplace Type:
Hybrid

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

We are seeking a Business Process Consultant to join the Six Sigma teamThis candidate for this position will successfully drive process improvement efforts to achieve significant operational, financial, customer satisfaction, and/or employee satisfaction impact. The candidate will work at all levels of the organization, and possibly with external customers and suppliers, to take challenging, ambiguous or visionary concepts, turn them into well-scoped projects and deliver successful process improvement results in a time-efficient manner. 

 
Additionally, the Business Process Consultant will provide consultative services to senior executives and business unit managers in the analysis of business processes and value streams with a focus on strategic project identification. 
 

 

Project Identification 

  • Provide Six Sigma support to our senior executives and business unit managers including business case development, and strategic project identification. 

  • Support the identification and evaluation of the organization's process improvement opportunities. 

Project Execution 

  • Lead and contribute to process improvement solutions within the business that include moderate, ambiguous, and complex projects.   

  • Manage tactical and strategic projects to deliver incremental cost/expense reductions, improve customer experience, and increase organizational efficiency.  

  • Organize, lead, and facilitate cross-functional project teams 

  • Collect and analyze data to identify root causes of defects; measure performance against process requirements; and align improvement to performance shortfalls 

  • Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities 

  • Monitor and communicate the results of process improvement projects to management and the business owners and stakeholders. 

 

Change Leadership 

  • Develop and maintain productive stakeholder, staff, and management relationships through individual contacts and group meetings. 

  • Act as a change agent driving cultural change focused on our business's and its customers’ success. 

  • Apply influence and change management skills to ensure project success. 

  • Support the business in learning Six Sigma methodologies, including appropriate defined tools, measurement, analysis, improvement, and control concepts, through presentations and training.   

 

Mentoring 

  • Mentor & coach Green Belts in project work, helping them understand and use Work-Out, Lean, and Six Sigma for successful and timely completion of projects  

 

Desired Skills: 

  • Ability to effectively communicate and present to senior-level leadership. 

  • Proficient in meeting and presentation facilitation in hybrid environments. 

  • Possess an analytic mindset, including interpretation, analysis, and evaluation of reports and data. 

  • Demonstrated ability to motivate, influence, and gain commitment at different levels of the organization. 

  • Skilled in problem-solving/root cause analysis, risk analysis, and process mapping. 

  • Experienced in project management and change management. 

  • Ability to understand and identify the connections between specific projects and key strategic objectives. 

  • Capable of thinking through, organizing, and leading multiple project tasks concurrently. 

 

Additional Skills: 

  • Resourceful with an innovative and entrepreneurial mindset 

  • Basic knowledge of SQL, Vizio and Power Automate is a plus (or other relational database management, process mapping & automation tools) 

 

Degree, certification and experience: 

  • Degree, or equivalent, typically requires 4+ years of relevant experience 

  • Experience in business analysis, project management, process improvement, or Lean Six Sigma is a plus 

 

Employee Benefits 

  • Inclusive work environment 

  • Hybrid work model 

  • Flexible full-time schedule 

  • Comprehensive benefits (including health and dental insurance, retirement savings plans, etc.) 

  • Wellness programs 

  • Professional development opportunities 

  • Employee resource groups 

  • Employee assistance programs 

  • Tuition reimbursement 

  • Employee discounts on products and services 

These benefits are designed to support the well-being and success of McKesson employees, ensuring they have access to the resources and support they need to thrive in their careers and personal lives. 

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$86,100 - $143,500

McKesson is an Equal Opportunity Employer

 

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

 

Join us at McKesson!