*Note: this role is for a Spring (January to June 2025) Co-op or post-graduate internship*

In-Office (Needham, MA), Full Time

Our mission to positively impact people's lives every day in every home around the world allows our employees to be thinkers and tinkerers, designers and doers, creators and number crunchers, makers of things they love.  As we continue to grow, we are excited to add a Product Development Co-op to our global team.
 
OVERVIEW:
 
What is Product Development at SharkNinja?
 
The Product Development organization within SharkNinja drives our global product roadmap from concept to shelf through the constant lens of the consumer. We are the “product CEOs” and partner cross-functionally with almost every other team within the company to drive high satisfaction for our end user and to drive business results. We are comprised of individuals from a variety of professional and educational backgrounds, from product marketing managers to consumer-focused engineers – but we all have one thing in common: we’re consistently striving to deliver a 5-star experience for every customer on every product we bring to market.

Please note: this job posting is reviewed for our Shark brand teams: Shark Beauty, Shark Cordless, and Shark Floorcare.
 
Here are some of the EXCITING things you’ll get to do:
 
- Conduct user testing with internal associates or external consumers to tease out feedback and answer team questions on latest prototypes and other relevant products. 
- Develop user-relevant design targets for product performance and user experience (human factors, touchpoints, KPIs, and Consumer Satisfaction Indicators) based on first-hand user testing – and act as the beacon of these targets to the cross-functional team of engineers, industrial designers, and commercial marketers
- Support Shark’s everyday business through the lens of the consumer journey to ensure a 5-star experience once consumers have our products in their homes. You will contribute to the product development process (optimization and management) of consumer-facing materials such as artwork assets, on-product messaging, out of box experience, and online content that supports self-service and ease in terms of finding product information.
- Act as a product “expert” for cross-functional team member questions and concerns
- Support team needs with transport of samples to local user homes for testing 
- Assist with new product setups and product information management, coordination of data/information for consumer research, development of competitive landscapes, and more
 
ATTRIBUTES & SKILLS:
- Candidate for a Bachelor’s Degree in Business, Marketing, Engineering, Human Factors, or a combination of the above. 
- Must be able to work full time, 40 hours a week until June
- Must be comfortable discussing feedback with people on personal and intimate topics such as cleaning behaviors and routines.
- A consumer-first mindset when it comes to developing new products 
- Solution-oriented and able to drill down multiple “why’s” to understand and articulate the root of consumer problems
- A mindset geared toward building relationships across multi-functional teams, coupled with excellent interpersonal skills
- Highly-effective communication skills – both written (presentation/email) and in-person (ability to host succinct, effective conversations that solve problems and ability to make effective presentations to all levels of management)
- Strong project management skills, with the ability to prioritize effectively, manage multiple projects simultaneously, and stay organized in a fast-paced environment
- A desire to learn and grow in a passionate environment
- The ability to embrace transparency and shifting priorities while learning from each decision and focusing on the path forward
- Previous use of the Microsoft Suite of products (Word, Powerpoint, Excel, Outlook) is preferred