DOD Skillbridge - FNSS Customer Success

Posted:
7/18/2024, 10:45:05 AM

Location(s):
California, United States ⋅ Anaheim, California, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Remote

The Skillbridge Program is exclusive to Active Service Members of the U.S. Military

Flashpoint is the pioneering leader in threat data and intelligence. We empower commercial enterprises and government agencies to decisively confront complex security challenges, reduce risk, and improve operational resilience amid fast-evolving threats. Through the Flashpoint Ignite platform, we deliver unparalleled depth, breadth and speed of data from highly relevant sources, enriched by human insights. Our solutions span cyber threat intelligence, vulnerability intelligence, geopolitical risk, physical security, fraud and brand protection. The result: our customers safeguard critical assets, avoid financial loss, and protect lives. Discover more at flashpoint.io

Flashpoint is proud to be an authorized provider of the DoD SkillBridge program which provides opportunity for Service Members to gain valuable civilian work experience through specific industry training and internships. Flashpoint National Security Solutions - Customer Success department’s SkillBridge opportunity will directly partner with our clients to help them maximize the use of our products for incident response, penetration testing, threat hunting, threat intelligence, malware analysis, reverse engineering and more.

Under the SkillBridge Program, Flashpoint hosts active-duty U.S. military members for skilled employment training for up to the final six months of active-duty obligated service. The SkillBridge Program/Role with Flashpoint will run 90 - 180 days. DoD SkillBridge offerings can be based on any open role within the company, given appropriate experience, interest, availability and capacity to train. If you have experience in any of the following areas or interested in learning about additional opportunities, apply today! 

We have a role for you if:

  • Have strong interpersonal skills, and the ability to cultivate long term relationships by using a customer centric approach
  • Have the ability to effectively communicate across all organizational levels 
  • Understand the intelligence cycle, and have proven success in intelligence, electronic warfare, cyber, or special operations  
  • Have interagency-level experience and a keen understanding of national security requirements, especially relating to intelligence, cyber or technical operations, or special operations 
  • Collaborate with technical and non-technical colleagues to deliver positive experiences to customers
  • Are a self starter with a strong work ethic, and can work with little daily oversight 
  • Have a desire to learn about complex SaaS and service deals with procurement teams, and to make the best use of CRM platforms and emerging sales tools

Qualifications

Minimum Requirements:

  • Current Active Duty Service Member
  • Meets DoD SkillBridge Qualifications
  • Available to participate 90-180 days
  • Work remotely in the continental US

Additional Information

SkillBridge participants are not eligible for compensation from Flashpoint, as they continue to receive military compensation and benefits as active-duty service members. Your unit Commander must authorize participation in Flashpoint's SkillBridge Program prior to the start of the internship.

Why Flashpoint is a Great Place to Work:

  • Diversity.  Flashpoint is committed to fostering, cultivating and preserving a culture of diversity, inclusion, belonging, and equity. We recognize that diversity is key to achieving our vision. We believe that every person and their experiences contribute to building a work environment and products and services that will change the world.
  • Culture and Belonging.  Our company’s culture isn’t something you join, it’s something you build and shape, and each person's unique backgrounds and experiences contribute to who Flashpoint is and will become.  You will have ample opportunities to connect with coworkers through various communication channels and company-funded virtual events: book clubs, happy hours, committees, DIBE discussion group, Donut mixers, local team member meetups and much more. 
  • Perks. Flashpoint understands that personal wellness is one of the keys to a happy, healthy and productive work environment.  That’s why we also prioritize health and wellness perks like gym reimbursements, expensed lunches, cool cultural initiatives and inclusive employee events.
  • Career Growth. Flashpoint is invested in the growth of our team members and understands that frequent, two-way feedback is critical to that growth. We encourage regular one-on-ones with your manager, a regular schedule of performance reviews, learning and development opportunities, and guidance through formalized career paths; whether that be towards being a great manager, being a great individual contributor, or a lateral move to gain breadth of knowledge and experience.

Flashpoint

Website: https://flashpoint.io/

Headquarter Location: New York, New York, United States

Employee Count: 251-500

Year Founded: 2010

IPO Status: Private

Last Funding Type: Series D

Industries: Business Intelligence ⋅ Cyber Security ⋅ Information Technology ⋅ Security ⋅ Software ⋅ Telecommunications