The Technology Chief Operating Office (Tech COO) is a driving factor in delivering value to our organization, our businesses, regulators, and stakeholders.  With responsibility for Technology Controls, Quality Assurance, Data & Transformation, Regulatory Management, Tech Business Execution teams and Analytics and Decision Management, the Tech COO enables the organization to execute on Technology’s Vision and Strategy. Citi is on a multi-year transformation to modernize and simplify the bank, improve how we serve our clients and make Citi an easier place to work. The Tech COO is an exciting place to have both a macro view of the transformation and a tangible impact.

Being talent-driven, we are focused on attracting, developing, and retaining diverse and inclusive talent with a high technical skill level. As a member of our team, we will provide you with career development opportunities at all stages of your career. Our employees model a passion for protecting Citi and our clients, as well as believe in treating others with dignity and respect.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Business Execution – Financial Governance Analyst (Tech COO) – C12

As part of Technology’s Chief Operating Office, this role will drive initiatives aimed to develop a centralized Chief of Staff (CoS) organization, providing a consistent and standard way of operating, monitoring and running the organization.  Responsibilities will include operational budgets, managing staffing plans, driving the communication agenda, policies, and procedures, support the training and development standards, managing risk and control, supporting the onboarding of 3rd party suppliers, the ongoing management of third party risk requirements  and executing space planning strategy.  This position will assist with development, execution and tracking of key strategic goals of the organization.  Advanced experience in analytics, financials, and Excel (including formulas, pivot tables, and the ability to turn data into information) is required for this role. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Work and performance of all teams in the area are directly affected by the performance of the individual.

Key Responsibilities:

• Support the overall financial management and staffing plans of the Tech COO Budget within Resources@Citi and in partnership with FP&A Partners and LFO
• Support the development and execution of long-term plans aligned with Citi-wide strategies (Location Strategy, Organizational Simplification etc.)
• Perform extensive analysis and dimension financial impact of staffing plans
• Align staffing plans with organizational construct and operating models across Technology
• Develop/Maintain reporting structure that aligns process/initiative area enabling clear accountability of expenses
• Work closely with senior managers and their teams across multiple functions creating an expanded network
• Establish and manage strong relationships with a diverse group of senior stakeholders across Tech COO and various Citi businesses and functions, to ensure adequate information sharing, reporting, alignment and communications are in place.
• Review and monitor the key performance indicators across the organization
• Provide central coordination of all business office functions across Tech COO
• Implement a comprehensive communications strategy covering both internal and external stakeholders
• Work with key stakeholders to build and enhance the Tech COO culture resulting in a highly motivated, engaged, integrated and diverse workforce
• Support productivity/ cost savings initiatives and analysis
• Support investment requests and alignment with Plan targets in Investments@Citi
• Partner with managers to help onboard 3rd party suppliers and support the various due diligence and ongoing processes around third-party risk
• Provide charge-outs billing breakdown for blue dollar expenses in PTS
• Support various ad hoc efforts across areas of real estate space planning, training, and other Corporate programs
• Promote rewards and recognition and voice of the employee programs across Tech COO
• Prepare reports, briefings and presentations on strategic initiatives and priorities, as needed

Qualifications

• Bachelor’s degree.
• 5+ years of experience with related work.
• Strong leadership, interpersonal and relationship-building skills are required.
• Experience in budget Planning including knowledge of Resources@Citi
• Highly effective written and oral communication skills; excellent organizational skills.
• Able to adapt quickly to internal tools and processes.
• Strong team player who can work effectively in cross-organization situations.
• Demonstrated success in managing deliverables within aggressive timeframes; ability to cope under time pressures
• Possesses strong problem-solving skills
• Demonstrated development, planning and execution of medium range and long-term strategic plans
• Proven ability to conduct research/analysis, organize findings and build presentations
• Demonstrated project management experience

Skills:

• Advanced proficiency in Excel and PowerPoint.
• Able to work with large volumes of data from different sources.
• Excellent analytical skills, with an ability to deliver insight and conclusions in a concise and logical manner to seniors.
• Detail orientated with ability to also see larger picture.
• Clear/logical approach to problem-solving: breaking issues down to component parts and prioritizing the approach.
• Strong project management and organizational skills.
• Proactive and ability to work independently or as a team player, with the ability to develop strong relationships with numerous partners.
• Ability to multitask, work under pressure in a fast-paced environment, be proactive and goal-oriented.
• Strong written and oral communication skills and confidence to work with managers at all organizational levels.
• Self-motivated with ability to make decisions and maintain a controlled environment.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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