Employment Type

Permanent

Closing Date

10 Sept 2024 11:59pm

Job Title

Solutions Sales Specialist

Job Summary

Job Description

Who We Are

We're Australia's leading telecommunications and technology company. With a global presence in more than 22 countries, we have a strong global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work.

What We Offer

• Flex appeal: choose where, when and how you work
• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business.
• Medical insurance coverage for you and your loved ones.

Focus of the Role

As a Solutions Sales Specialist, you will provide technical advice to the account team and/or customer as required in the development and sale of solutions to customers. You will proactively work with the account team to develop new sales opportunities with customers and prospects.  You will also be responsible for building relationships and influencing technical decision makers in prospect organizations, becoming a trusted technical advisor and an evangelist.

What You’ll Do

In this role, you will develop solutions that solve client business issues by bridging the gap between business and IT and to deliver on the following responsibilities:

• Identify present and future business needs of customers and collaborate with account executives to maximize sales opportunities in winning new deals.
• Develop and deliver technical proposals and presentations to customers with content tailored to the audience, encompassing the technical differentiation and value proposition of Telstra's Global Wholesale offerings, including but not limited to Data and IP, wavelength and spectrum services, EPLs / IPLC , Satellite , Wholesale Voice, IP Transit and Internet, IRUs and or leased capacity.
• Ensure seamless implementation of solutions to customer specifications and end-state requirements.
• Provide specific technical consultancy to customers and resolve issues as required.
• Partner with the Account Manager/Inside Sales, in-country Solutions Architect, BDEs, Product, relevant SMEs, and the BID team to ensure the customer is informed about the application of new and emerging technology.
• Produce robust, implementable moderate to complex solution designs within the area of expertise.
• Provide training to both internal and external customers on Telstra products, services, and solutions (via virtual channels) as needed.
• Demonstrate the ability to articulate concepts across several core domains, with a primary focus on cloud and security technologies.
• Assist the sales teams in qualifying, building, and closing opportunities by leveraging consulting to deliver differentiated value to clients.
• Lead in shaping client thinking and direction through strategy and business optimization consulting.

About You

To be successful in this role, you must have the following skills and experiences:

• Minimum 7 years of strong technical expertise in the following areas: Wide Area Network and Enterprise networking (EPL/IPLC, IPVPN, Internet, Transmission, and Sub-sea systems) Managed Services, Satellite, Broadcast and Media Services , Wholesale Voice, Data Centre, wave length and Spectrum.
• Minimum 2 years of subject matter expertise delivered to clients in two or more of the following technology domains:
  • Internet and Transit services
  • Sub-sea cable, transmission & CLS
  • Dark Fibre, Layer 2, domestic backbone
  • Satellite service and earth stations
• Operational background highly desirable.
• Working knowledge of WAN and transmission systems, including industry trends and emerging technologies.
• Exposure to various methodologies, best practices, and technologies.
• Technical lead and management experience in multiple projects, with the ability to define and understand customer problems and develop strategies.
• Exceptional communication skills, a high level of technical expertise, and a strong passion for technology.
• Graduate or post-graduate qualifications (or equivalent industry professional experience) in relevant fields such as, Information Technology, Engineering, or Computer Science, with substantial experience in information technology and telecommunications networks and applications.
• Minimum professional certification: MEF, ITIL, Cisco, Security or equivalent from other technology partners or similar.
• Excellent English communication skills (verbal and written) required
• Telecommunications background or experience working in telco accounts is also required.

If you are looking to take the next step in your career, we want to hear from you!

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.