Application Support Engineer

Posted:
9/10/2024, 3:59:39 AM

Location(s):
Bengaluru, Karnataka, India ⋅ Karnataka, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft SQL Database Administration
Good to have skills : Cloud Infrastructure, MySQL Database Administration, PostgreSQL
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 Years of full time education

Role : MSSQL Database Administartor Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must Have Skills :Minimum 5 Years Exp. in MSSQL Database Administartion, Knowledge on MySQL/Mongo/Postgre SQL too Good To Have Skills :Cloud Knowledge (Azure/AWS) Key Responsibilities : Provide ongoing technical support and maintenance of production and development database systems within a defined operating model and processes Provide L2/L3 software support and implement technology at the operating system-level across all server, and for particular software solutions/vendors/brands. Experience of managing multiple MS SQL 2005, 2008, 2012, 2014 , 2016,2019 & 2022 RDBMS on large systems, Experience of Transactional SQL, and DTS stored procedures Technical Experience : In depth SQL Server Database Administration experience, develop, test, or demonstrate databases. Perform many related database functions across one or more teams or clients, including designing, implementing and maintaining new databases, backup/recovery and configuration management. Install database management systems (RDBMS) and provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance. Working knowledge on MSSQL Cluster, Log-shipping and Mirroring. Database upgrade Database Backup & Restore. SQL Server Installation. Monitoring SQL Server Logs Understanding of MySQL’s underlying storage engines, such as InnoDB and MyISAM.Database Daily database health check monitoring, tuning and minor SQL reviews. Ticket handling includes incidents service requests and problem management. Ability to articulate an issue and be responsive to client, handle client communication. Configuration and release management. Ability to document Root cause analysis. Service Delivery per SLAs. Database administration for Production and other environments, Backup and Recovery activities. Ability to carry out DR activities and configure HA and clustering . Performance Tuning. Troubleshooting and resolving performance issues . Should be well versed on Database migration methodologies. Well versed in MSSQL/MYSQL and postgre Patching and upgrades and migration activities Database optimization & Database security admin. On-call support based on project agreement. Work closely with affected parties to resolve issues Professional Attributes : Able to prioritize and execute tasks in a high-pressure environment Experience working in a team-oriented, collaborative environment Should be able to initial level of trouble shootings Experience must have been gained in a production environment Minimum 10 years of experience Educational Qualification : As per Accenture Standard Additional Information : Knowledge on ITIL standard and best practices take part in 24x7 Shift Rotations

15 Years of full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing