Privacy Notice for California Applicants and Employees

Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Meow Wolf opens portals of possibility. Come as you are! 

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration.  Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.  

We share a strong commitment to Belonging through our values of: 

• Collaborative Creativity: We believe the act of creating together amplifies possibilities.

• Provocative Playfulness:  We celebrate the unexpected because it is the doorway to discovery.

• Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

• Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.

• Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on….

Job Description:

RETAIL ASSOCIATE - Airport Kiosk

Denver, CO

Meow Wolf creates immersive and interactive experiences that transport audiences of all ages into fantastic realms of story and exploration. This includes art installations, video and music production, and extended reality content.

Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law. Come as you are!

Compensation: Compensation for this role is based on the incumbent’s current hourly rate plus $1/hour premium. Sales commission will be a part of the compensation package for this position.

Deadline:
The deadline for submitting applications for this position is DATE August 31st, 2024. Meow Wolf reserves the right to extend this deadline if needed.

Full-time Benefits & Perks: Meow Wolf offers a comprehensive benefits package and many perks, including:
● Medical Insurance Options: PPO & HSA
● Dental & Vision Insurance ● Company Paid Life Insurance Policy & Long-Term Disability Coverage
● Voluntary Short-Term Disability & Critical Illness Policies
● Company Paid Employee Assistance Program
● Paid Parental Leave for 12 weeks
● Discount off Meow Wolf Gift Shop Merch
● Free admission to Meow Wolf attractions for employees and guests
● 401k Retirement Plan – Begins on the first of the month following 90 days of employment
● And more benefits specific to the location of the role

Job Summary:

The Retail Associate - Airport Kiosk creates an otherworldly shopping experience for our guests. Reporting to the Retail Manager, Retail Associate - Airport Kiosk will have extensive knowledge of our products, prepare and display merchandise and assist guests with their transactions. We encourage Retail Associate to elevate the narrative within our story world by and drive sales with a performative and creative flair.

Job Responsibilities:
● Welcome guests to the retail kiosk and answer their questions
● Perform job responsibilities with a creative flair that aligns with the exhibit narrative and drives merchandise sales
● Deliver a memorable guest experience through exceptional customer service
● Remain knowledgeable on products offered and discuss available options
● Maintain in-stock and presentable conditions throughout the retail kiosk
● Process POS (point of sale) purchases and merchandise returns
● Receive product and stock the sales floor including: processing incoming shipments, merchandising products, re-stocking displays, etc.
● Comply with inventory control procedures
● Report emergencies to the manager
● Respond to injuries and emergencies appropriately
● Collaborate with management and other team members to create and maintain a pleasant environment for guests
● Other duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications:

● Strong service skills and welcoming demeanor required.
● Basic understanding of sales principles and customer service practices.
● Basic computer skills.
● An interest in the arts.
● Ability to work a flexible schedule including weekdays, weekends, evenings, and holidays.
● Ability to clear TSA/FBI background check as part of the DEN security badging process

Desired Qualifications:

● Prior work experience in a retail, museum, park, recreation facility, or other public space.
● Prior experience with point-of-sale systems.
● Familiarity with inventory procedures.
● Hidden talents that can be employed as part of the persona including singing, dancing, magic, comedy, conversationalist, impersonator or otherwise.
● Bilingual, especially but not limited to English and Spanish.

Essential Skills and Abilities:

● Communicate with others to exchange information.
● Learn and operate point of sale systems.
● Follow and enforce safety rules.
● Maintain composure in stressful situations.
● Adaptable to changes in a fast-paced work environment.

Desired Characteristics and Qualities for all Team Members:

● Embrace and exemplify Meow Wolf culture.
● Be enthusiastic about work and creating a transcendental guest experience.
● Listen and communicate with compassion and positivity.
● Demonstrate flexibility and a receptiveness to change.
● Willing to work outside the comfort zone to assist guests or fellow team members.
● Maintain professional courtesy and behavior at all times.
● Be a “People Person” -- friendly, understanding, compassionate, positive.

Work Environment and Physical Demands:

Work Environment:
This position is located at Denver International Airport, and works primarily in an indoor setting with exposure to noisy environments, dim lighting, visual effects including strobing lights, special effects, etc.

Physical Demands:
● Moving in different positions to accomplish tasks in various environments including tight and confined spaces.
● Remaining in a stationary position for prolonged periods.
● Repeating motions that may include the wrists, hands and/or fingers.
● Positioning or moving objects up to 20 pounds.

The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Schedule:
Schedules are based on business needs. Occasional evening, overnight and weekend work are required as job duties demand.

Supervisory Responsibility:
This position does not require supervisory responsibility.

Travel:
No travel is required for this position.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Meow Wolf truly embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. This position is represented by the Meow Wolf Workers Collective/Communications Workers of America.

IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

INCLUSION:  Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

BENEFITS:

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.  

• Medical Insurance options: PPO & HSA

• Dental & Vision Insurance

• 401k Retirement Plan

• Company Paid Life Insurance Policy & Long-Term Disability Coverage

• Voluntary Short-term Disability & Critical Illness Policies

• Company Paid Employee Assistance Program

• Paid Parental Leave for 12 weeks

• Discount off Meow Wolf Gift Shop Merch

• Admission to Meow Wolf attractions for employees and guests

Please visit www.meowwolf.com/careers for more information.