The Product Specialist is an intermediate level position responsible for the development of product plans, strategies and tactics in coordination with the Product Management team.The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position in the Payments space.
In this role, you’re expected to:
- Assist the customer lifecycle strategy from acquisition through early client engagement and implement strategies to optimize portfolio performance
- Assess relevant customer, competitor, and industry insights to help define strategies to improve client experience and portfolio growth
- Provide insight and recommendations on innovative product development, product targeting, and segmentation strategies as well as oversee aspects of product development life cycle management including market demands, technology trends, and the competitive field
- Provide insight and execute on core marketing disciplines such as product development, price, promotions, platform and pillars, launching, and marketing to improve client experience and portfolio growth
- Oversee product financial performance including identifying opportunities and gaps, and developing business strategies
- Work closely with global and regional/cluster product teams to develop and refine the strategy of product solutions, go to market approach, and delivery model.
- Work with Operations and Technology with regards to process design and vendor procurement as well as communicate business plans on marketplace approach
- Work closely with the client facing teams and join client meetings as necessary to ensure that demands of the clients are well understood.
- Participate in budgeting and planning for strategic priorities and initiatives
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
As a successful candidate, you’d ideally have the following skills and exposure:
- Proficient in Japanese, reading, writing and proactively speaking in business discussions
- 5-8 years of relevant experience
- Cross functional experience (e.g. marketing, credit, acquisitions, product development, analytics)
- Demonstrated experience driving business innovation, leveraging management information, and data analytics to drive results
- Experience in scenario development and forecasting
- Demonstrated knowledge of product development, financial acumen, and investment processes across asset classes
- Ability to work unsupervised and adjust priorities quickly as circumstances dictate
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
- Demonstrated problem-solving and decision-making skills
- Demonstrated analytical and influencing skills
- Consistently demonstrates clear and concise written and verbal communication in both English and Japanese
Education:
- Bachelor’s degree/University degree or equivalent experience
Take the next step in your career, apply for this role at Citi today
https://jobs.citi.com/dei
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Job Family Group:
Product Management and Development
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Job Family:
Product Management
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Time Type:
Full time
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