Comcast Loyalty Activation Co-op

Posted:
8/26/2024, 11:58:53 PM

Location(s):
Philadelphia, Pennsylvania, United States ⋅ Pennsylvania, United States

Experience Level(s):
Internship

Field(s):
Sales & Account Management

Workplace Type:
On-site

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job code is to be used for internships and co-ops. It is not to be used for temporary or contract workers.

Job Description

Program Overview  

The Comcast Cooperative Educational Program (Co-op) immerses students into the daily operations of a contemporary media and technology company while working side-by-side with Comcast’s top innovators. Designed for students whose curriculum allows for a cooperative learning track, the co-op becomes an integral part of the Comcast team working on creative, innovative, and thought-provoking projects within various business units. Throughout the experience, there is opportunity for exposure to mentorship and professional development while having some fun along the way. 

 

Role Overview  

This role supports the Customer Growth and Loyalty team responsible for managing the E2E activation of Xfinity Rewards, a loyalty program to show appreciation to our residential customers. It is our way of saying thank you for being with us. Rewards members enjoy a special mix of perks, experiences, product benefits, and so much more. It’s free to join and easy to use.  

 

This co-op will focus on assisting the Xfinity Rewards activation team with a variety of tasks in preparation of successfully launching new rewards, including working directly with internal and external partners, as well as internal stakeholders (CARE, internal comms, employee engagement, Marcom, and division partners).  

 

Co-op responsibilities include but are not limited to:  

  • Assist with the coordination of reward deliverables among internal Comcast teams, NBC/Universal stakeholders and external agencies and resources, including building project timelines, managing assets, and securing copy, design and legal approvals required to launch all rewards 

  • Help maintain the master Smartsheet calendar of all upcoming rewards used to track deadlines, reward status and asset creation, including submitting reward intakes and JIRA tickets for copy/image creation, and updating reward performance trackers 

  • Create partner recap decks to showcase reward performance  

  • Manage weekly live review sessions of Xfinity Rewards platform to ensure all rewards are functioning properly and ranked in the correct order. Identify areas for test and learn opportunities in reward display names, ranking and imagery. 

  • Support Xfinity Rewards activation team on other duties and responsibilities as needed   

 

Preferred Qualifications  

  • Top 3 Skills Required for Success: Self-starter, inquisitive nature, and ability to manage competing priorities 

  • Attention to detail 

  • Strong written and verbal communication skills 

  • Experience working with reporting visualization tools, PowerPoint, Excel and Smartsheet 

  • Knowledge of different marketing channels and marketing best practices 

  • Willingness to learn new things, question the status quo and come up with creative solutions 

  • Preferred Majors: Marketing, Business, or Communications  

  • Currently pursuing a bachelor’s degree from Drexel University, with a  cooperative learning track. 

  • Available to work 40 hours per week for 6 months starting September 23, 2024 through March 28, 2025. 

  • Available to report in-person to the work location provided above. 

  • 3.0 minimum cumulative GPA preferred. 

  • Authorized to work in the United States of America 

  • Comcast is an Affirmative Action/EEO employer M/F/D/V 

Compensation

Base Pay: $23.00

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. 

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Certifications (if applicable)

Relative Work Experience

0-2 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.