Scheduled Hours
40
Position Summary
Position functions as a Medical Assistant in the department, prepares and maintains exam rooms, collects patient forms and medical records, maintains EMR, assists with patient flow and ensures the overall smooth running of the clinical office. The Medical Assistant III acts as the primary clinic resource in a multi-specialty clinic; is able to anticipate and meet the needs of patients, providers, and team members.
Job Description
Primary Duties & Responsibilities:
Patient Care Duties
- Interacts directly with patients in the clinical office and completes clinical tasks which may include obtaining vital signs, completion of EKGs, phlebotomy, and performance of CLIA waived tests, for example, HgbA1C testing, pregnancy tests, etc. Documents appropriately in EMR.
- Prepares for office hours by ensuring each exam room is clean and adequately stocked.
- Assists with examinations, procedures and lab tests
- May administer medications under the order of physician or nurse practitioner (this includes vaccines and IM and subcutaneous injections)
- May assist with renewal of standing orders (lab, radiology) in EMR per department guidelines.
Communication and Documentation
- Directs patient flow and documents room assignment in EMR.
- Routes phone messages, patient questions, and telephone communications to appropriate personnel.
- Assists with care coordination by doing tasks outlined under the department guidelines such as scheduling diagnostic procedures, reviewing portal status, monitoring patient waiting time in room with follow-up with patient if greater than 30 minutes.
- Completes necessary paperwork and documentation in a timely manner.
- Distributes and collects patient paperwork and medical records for providers.
- Answers basic questions from patient/family regarding treatments, diagnosis and procedures.
- Orders lab and radiology tests completely and accurately via EMR
- Documents point-of-care testing results and medication administration per department guidelines.
Equipment and Supplies
- Monitors supply inventory, ensuring adequate supplies, equipment, or garments are available and that they comply with regulations.
- Cleans and stocks exam rooms, provider areas and other clinical space. Sterilizes equipment as required.
- Performs quality controls for all point-of-care testing in compliance with CLIA, WUSM, and EH&S recommendations and guidelines.
- Monitors and records temperatures for all refrigerators located in clinical areas, in compliance with VFC and departmental guidelines.
Other Functions
- Maintains required HIPAA compliance, skills/competencies and participates in in- services, staff programs, continuing education, and cross training programs according to established standards and Washington University policies.
- Maintains current Medical Assistant Licensure/Certification/Registration.
- Complies with OSHA, state and federal regulatory sources/standards
- Participates in quality improvement activities to ensure appropriate clinical outcomes
- Uses time efficiently to prepare for clinic and ensure efficient patient/provider flow.
- Serves as preceptor for new staff.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
P.N - Diploma In Practical Nursing
Certifications:
Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Clinical Medical Assistant (CCMA) - American Association of Medical Assistants (AAMA), Certified Medical Assistant - American Association of Medical Assistants (AAMA), Certified Medical Assistant - American Medical Technologists (AMT), Certified Medical Assistant - National Healthcareer Association (NHA), Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Medical Assistant - American Association of Medical Assistants (AAMA), Registered/Certified Medical Assistant - American Association of Medical Assistants (AAMA), Registered Medical Assistant (RMA) - American Association of Medical Assistants (AAMA), Registered Medical Assistant - American Medical Technologists (AMT), Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration
Work Experience:
Relevant Experience (3 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
More About This Job
Washington University seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.
Preferred Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience
Certifications:
No additional certification beyond what is stated in the Required Qualifications section.
Work Experience:
Medical Assistant (3 Years)
Skills:
Anatomy, Communication, Electronic Medical Records (EMR), Interactive Communication, Interpersonal Relationships, Medical Terminology, Physiology, Telephone Communications
Grade
C07-H
Salary Range
$19.21 - $28.85 / Hourly
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.