Crisis Clinical Supervisor
Mobile Outreach Program

The Opportunity Alliance is seeking a full-time Crisis Clinical Supervisor to join our Mobile Outreach program.

The Crisis Clinical Supervisor is a professional social work position for The Opportunity Alliance’s Crisis Program (Mobile Outreach).

The person in this position holds a leadership role with both administrative and clinical responsibilities. It includes oversight of programming, supervision of staff (call specialists, mobile crisis workers, student interns), and administrative coordination of program/services. The Crisis Clinical Supervisor is responsible for teaching, consultation, triaging, clinical problem solving, treatment review, clinical support, data reporting and data management functions. The person in this position reports to the Program Director and works collaboratively to assure effective, efficient, and safe recovery-based services. They ensure community responsiveness and collaborative relationships; provide quality review of documentation; and are responsible for training of staff (both at job entry as well as when improvements are indicated). They foster good communication between staff, programs, agency staff, community providers, community members and, particularly, with those interested in or able to receive benefit of these crisis intervention services.

This position will be responsible for the supervision of a team of Mobile Crisis Workers

SCHEDULE: Full-time, 30 hours/week position. Set schedule will be determined by the program. Some evenings and weekends may be required.

LOCATION: Portland, ME. Serving Cumberland County. Work is done in person (in the office and, or community) with potential for some remote work.

Duties involve working in and around central Agency administrative offices and at program sites, requiring some travel in the Cumberland County and other program service areas.

QUALIFICATIONS: 

• Master’s degree from accredited college or university in field of Mental Health, Social Work, Psychology, Psychiatric Nursing, Clinical Counseling or related area; with independent licensure required. Page 6 of 6
• Appropriate licensing/credentialing to meet all State standards required, including MHRT-CSP certification within 30 days of employment.
• 3+ years of supervisory and/or management experience preferred.
• Call Center experience preferred but not required – training will be provided.
• Experience with supervision, mental health/crisis intervention, psychiatric triage, advocacy and knowledge of DSM criteria.
• Experience in clinical psychiatric assessment of patients and ability to document assessment in concise, comprehensive manner. Ability to make clinical decisions autonomously within the context of the team.
• Excellent organizational and communication skills.
• Ability to respond to major incidents and psychiatric trauma.
• Ability to work flexible hours including weekends, evenings, and occasional overnights required. • Computer proficiency in Microsoft Office.
• Desire to make a difference in the lives of our clients and contribute to a team environment is essential.
• Must be able to successfully pass a criminal background, child protective service check & sex offender check.
• Must not be on the state or federal suspension and disbarment list.
• Normal office conditions such as sitting, with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and lifting up to 10 pounds.
• Driving may be necessary to attend meetings and trainings but is not a primarily and essential job responsibility.

Benefits: Our benefits include but are not limited to:

(offered to full-time and part-time employees)

• Generous paid time off accrual
• 9 paid holidays per calendar year and up to 3 floating holidays per calendar year 
• Excellent medical benefits at very reasonable cost 
• Dental and Vision insurance options 
• Agency paid basic life insurance and STD & LTD disability insurances 
• 403(b) retirement with a generous agency match (all employees are eligible)
• Tuition Reimbursement – offered once per year through an application process
• The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.

To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefits

Who we are…

The Opportunity Alliance is “Helping People Reach for a Brighter Future”.

Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.

The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:

• Mental Health & Wellness
• Community Building
• Family & Early Childhood Education
• Economic Resources

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The Opportunity Alliance is an affirmative action / equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

If you are viewing this posting on a third-party site, please visit our website at https://opportunityalliance.wd1.myworkdayjobs.com/Careers to apply.

Please submit a cover letter and resume along with your application.

Thank you!