Primary City/State:

Phoenix, Arizona

Department Name:

FSC-Ortho Surgery-BSMS

Work Shift:

Day

Job Category:

Administrative Services

At Banner - University Medical Group (BUMG), we’re creating a world class medical organization that brings together a leadership team committed to a physician-focused structure, while navigating the challenges of moving from a volume-based to value-based health care system.

This position will be at the Orthopedic & Sports Medicine Institute and Concussion Clinic located at Banner University Medical Center in Phoenix. Whether you have back pain, joint issues, torn ligaments or a complex fracture, we treat all injuries and disorders of the musculoskeletal system. Our doctors use advanced surgical and minimally invasive techniques to reduce pain and get you moving.

Banner Scottsdale Sports Medicine, a three-story, 80,000-square-foot center, will welcome and serve athletes at all levels, from youth to professionals. Our comprehensive, one-stop destination will be offering numerous sports medicine services and specialists under one roof, with internationally and nationally renowned sports medicine providers and leaders. Services will include orthopedic surgery, primary care sports medicine, concussion care, ambulatory surgery center, physical therapy, medical imaging, performance assessment and training, strength and conditioning, sports nutrition, and sports psychology.

As a Business Support Assistant on this team, you will be an integral part of the patient's Banner experience looking to provide each person with the best customer service and patient care. You will pull reports for Associate Directors, order office supplies, take meeting notes, onboarding/welcome emails, purchase orders etc.

This is a full time, day shift, Mon-Fri 8:00AM-4:300PM. 3 days @ 755 E. McDowell and 2 days @ 7400 N Dobson, Scottsdale. Will require AZ fingerprint clearance card.

Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 800-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 700 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care.

POSITION SUMMARY
This position provides administrative services and assistance requiring occasional discretion and judgment. Coordinates a unique set of processes and/or services for an assigned area such as contracting, claims, sales, recruitment, services or billing.

CORE FUNCTIONS
1. Provides administrative and customer or vendor services in assigned area. This may include performing business support functions and related administrative tasks to support a program or process.

2. Reviews and/or audits documents, forms or invoices for appropriateness/accuracy. Initiates corrective action, as appropriate.

3. Corresponds with customers, patients, potential candidates, and vendors using defined formats and procedures, via verbal, electronic and written communications.

4. Maintains records and/or files for assigned area. Ensures appropriate documentation is timely and accurately entered into departmental application.

5. As assigned, prepares, collates, and distributes various reports in a timely and accurate manner. May complete or handle recurring department projects or one-time projects, as directed by supervisor.

6. May maintain supply inventories by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.

7.Works independently under general supervision. Represents the company as a primary point of contact to outside entities such as insurance claimants, patients, service providers, community agencies, vendors, etc.

MINIMUM QUALIFICATIONS

Requires a high school diploma or equivalent education and two or more years administrative work experience in a related area.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Employees working at Banner Scottsdale Sports Medicine, second floor must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Works independently under general supervision. Represents the company as a primary point of contact to outside entities such as insurance claimants, patients, service providers, community agencies, vendors, etc. Must have the ability to follow oral and written directions as they relate to the functions listed above. Must have excellent oral, written and interpersonal communication skills to effectively interact with departmental personnel, assist customers with inquiries, schedule meetings and appointments, as well as, provide assistance with incoming telephone calls and walk-ins. Requires the ability to work effectively with common office software, including spreadsheets and word processing. Must have the ability to organize, prioritize and multi-task workload in a fast paced environment and maintain a professional manner.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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