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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Inc. seeks Senior Manager, Solution Consulting in San Francisco, CA:

Job Duties: Responsible for the detailed design of enterprise-level Salesforce and related technology projects from inception through production support. Responsible for the overall solution design to meet the functional requirements and fulfill stories. Coach and mentor Junior SAs, SBAs, and Vas across the organization. Act as a project team lead for junior SAs, SBAs, Bas, and configurators. Validate and refine the design throughout the build process to ensure it meets functional requirements. Responsible for the overall solution design to meet the business requirements and fulfill user stories, and for leading a team of resources through the build, test, and deployment phases. Create or support master plan for the requirement gather sessions to ensure proper discussions are scheduled and completed. Engage in requirements sessions (kickoff by SA, lead by SBA with guidance). Analysis of requirements; ensure that technical components (package or custom design) fulfill the requirements/user stories (e.g., ERD, object modelling, design from the functional perspective). Help provide or verify resource needs and duration for project roles. Support BD call with ALT/DLs/SMEs. Support RFP responses. Peer review to ensure test scripts are written in a holistic manner that validates the entire solution is verified. HQ address additionally encompasses the following Salesforce locations in San Francisco: 350 Mission Street, 415 Mission Street, and 50 Fremont Street. The permanent position may be offered at any of these locations in San Francisco. Telecommuting is an option. Some travel to Salesforce offices may be required.

Minimum Requirements: Master’s degree (or its foreign a related equivalent) in Computer Science, Information Technology, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in related field. 

A related technical degree required (Computer Science, Information Technology, Engineering (any field)).

Special Skill Requirements: (1) Agile; (2) SalesCloud; (3) ServiceCloud; (4) Waterfall; (5) Oracle E-Business Suite; (6) MarketingCloud; (7) CRM; (8) Data Architecture; (9) Devops; (10) Tableau; (11) Apex; and (12) APIs (REST API and SOAP API). Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required.

Salary: $157,900.00 - $236,900.00 per annum.

Submit a resume using the apply button on this posting or by email at: [email protected] at Job# 21-2163. Salesforce is an Equal Opportunity & Affirmative Action Employer.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $157,900 to $236,900.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.