Location

New York, New York

Shift:

Day Flex (United States of America)

Description:

Shape an inspiring model of community-inspired care.

Be the Face of Patient Excellence and Quality Customer Service

Transform your career within the Ambulatory Care Network (ACN) at NewYork-Presbyterian, a top ranked hospital in New York and a beacon of hope for the community. Come join  in making the promise of Putting Patients First a reality at NewYork-Presbyterian/Columbia Ambulatory Care Network. 

Data Coordinator – Columbia – Days

As Data Coordinator for the Division of Community and Population Health centralized programs you will be in the front line of helping support patient-centered medical home (PCMH) by leading the creation of data dashboards to evaluate quality, performance and care delivery in a virtual/telehealth setting. In this role you will support two centralized programs: Centralized Administrative Pool (CAP) which schedules all the specialty referrals for the ACN primary care practices and is the virtual front desk for ACN pediatric telehealth program. Centralized Clinical Triage Center (CCTC) which acts as the main point of contact for patients calling ACN primary care practices to speak with their nurse or providing - the program handles an average of 65k calls per year and hundreds of telephonic and virtual triages. This position will be overseeing the analytics associated with managing day-today operations, on-boarding staff and productivity management. 

The full-time schedule for this position is 8:30 AM – 5:00 PM.

Preferred Criteria

• Master of public health or related field.
• Experience in conducting statistical analyses using excel 
• Familiar with quality improvement (QI) methodologies.
• Desire to exceed expectations in supporting program achieve its quality-of-care goals
• Exceptional written and verbal communication skills
• Willingness to learn new skills 

Required Criteria

• Bachelor’s Degree or equivalent experience
• Formal educational training in computer science or related field
• Working knowledge of various office and database applications
• Strong communication skills, written and verbal, with the ability to collaborate with an interdisciplinary team

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.
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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• 2022 “LGBTQ+ Healthcare Equality Leader” - Human Rights Campaign
• 2022 “Top 50 Companies for Diversity” – Diversity Inc.
• 2022 “Best Company for Multicultural Women” – Seramount
• 2022 “Top Company for Executive Women” - Seramount
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group
• 2022 “Best Adoption Friendly Workplace” - Dave Thomas Foundation

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$64,500-$96,000/Annual

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.