We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.
With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.
We’re seeking a proactive Product Manager who can provide Product Support and Product Management while also helping with Digital App Services programs. You’ll work with a senior, product-led team to improve the end-to-end customer journey across channels, grounded in user research and data-driven insights. You’ll foster a culture of inclusion, experimentation, and continuous improvement, partnering with cross-functional teams to deliver real business impact, and adapt to various client environments and requirements.
What you’ll do
- Lead the integration of design, strategy, and research into product development, ensuring user-centered, data-informed outcomes that align with the business.
- Develop and drive a roadmap for Design, Strategy, Research, and Digital Services, balancing short-term priorities with long-term strategy.
- Collaborate with cross-functional teams on both the CI&T agency side and Client side (Engineering, Product, Content, Marketing, AfterSales, Controlling) to ensure coherence and alignment across initiatives.
- Partner with Lead Product Designer to ensure design solutions are grounded in user research and strategic objectives, driving engagement and loyalty.
- Translate user research and usability insights into actionable product decisions; iterate features based on feedback and data.
- Align product and service initiatives with market trends and strategic goals; develop Business Cases for new features and revenue opportunities.
- Promote cross-departmental collaboration, training, and best-practice resources to improve understanding of products and features.
- Champion inclusion and psychological safety, encouraging diverse perspectives and continuous learning
- Define and track success metrics (adoption, engagement, retention, satisfaction); use data to steer continuous improvement.
Qualifications
- 3-5 years of Product Management experience in digital agencies or tech settings, with a focus on design, strategy, research, and digital services. Automotive and app services is a plus
- Strong grounding in design, strategy, and research principles; successful track record of integrating these disciplines into product development.
- Excellent relationship-building and communication skills, collaboration skills, and willingness to learn. Able to build consensus with stakeholders at all levels and work amongst diverse cultures and teams
- Analytical thinker who uses data to inform strategy and drive improvements.
- Experience leading cross-functional, collaborative initiatives; capable of steering multiple workstreams.
- Familiarity with Agile methodologies and iterative delivery.
- Bachelor’s degree in design, business, engineering, or related field; advanced degree or certification a plus.
- Proficiency in defining experiments, evaluating results, and translating insights into actions.
- Optional but valued: experience in automotive or mobility contexts.
Nice to have but not mandatory
- Experience with subscription-based features or digital services in automotive contexts.
- Design-sense or familiarity with how copy intersects with visuals.
- Data visualization and BI tooling experience (e.g., Tableau) to inform decisions
- French language Proficiency
What you’ll get in return
- A collaborative, inclusive environment that values clarity, impact, and craftsmanship.
- Real opportunities to shape the future of digital automotive and app experiences for a global audience
- Competitive compensation, benefits, and professional growth opportunities
Why join us?
- Competitive Salary
- Generous paid vacation days
- Unlimited sick time
- 100% paid health & dental benefits starting day one
- Annual profit-sharing distribution
- Retirement match
- Paid parental leave
- Dedicated career advisor
- And so much more…
Collaboration is our superpower, diversity unites us, and excellence is our standard.
We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.