Manager, Account Management

Posted:
10/25/2024, 12:15:10 AM

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Workplace Type:
Remote

About Us:
 
Torch Dental is a rapidly growing start-up whose mission is to improve the lives of healthcare providers by simplifying supply ordering, providing transparent pricing, and modernizing a previously outdated ordering process. Torch is targeting the $100+ billion office-based healthcare supply industry, starting with dental practices. Our innovative e-commerce software platform streamlines healthcare professionals’ procurement process and secures the best prices for products.

We are a close‑knit team that enjoys working together every day to solve real‑world problems. We obsess over customer satisfaction, promote a strong bias for action, encourage team members to engage in impactful work, and foster a one team culture. Our goal is to create better solutions to help healthcare professionals succeed, and we are looking for people like you to help bring this vision to life.

Your Impact:

As the Manager of Account Management, you will be leading a team of Account Managers (AM) to drive portfolio customer retention, renewal and measurable growth. You will be responsible for developing and coaching your team on best account management practices to ensure your team is positioned to hit and exceed quota. While leading the team, you will have the opportunity to make a significant impact as we build out and refine our customer retention, renewal and account expansion playbook and processes. 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.