EndPoint Engineer - PokerStars, Hybrid

Why we need you

Reporting to the IT Endpoint Team Lead, the IT Endpoint Engineer will be involved in:

• Day-to-day administration of our Microsoft Intune, Configuration Manager and Jamf environments.
• Deployment of macOS and Windows operating systems using Jamf, Config Manager and Autopilot
• Application Packaging / scripting for deployment of apps on Windows and macOS
• Endpoint governance, reporting and compliance management
• Endpoint security and patching
• Incident and request management
• Provide 3rd Line support to Pokerstars Helpdesk on Endpoint related issues
• Project, process and task management
• Creating and ongoing maintenance of departmental documentation
• Performing out-of-hours escalation and maintenance duties a required

Your experience:

• Three years of experience in a similar Desktop / Endpoint Management role within an Enterprise Organisation
• Experience in OS Deployment, Software Distribution and Patch management in SCCM, Intune and Jamf Including 3rd Party Catalogues and Applications
• Hands on experience with Microsoft Intune & Jamf
• Experience preparing POC’s, creating RFC  and Implementing Service / Process improvements
• Experience working with MDM Solutions
• Experience working with JIRA and Atlassian products
• Experience packaging software for managed deployments
• Experience administrating Microsoft Azure and O365 offerings

Desired skills:

• An understanding of key Endpoint technologies such as VPNs, anti-virus, removable media control, application control, user rights management, patching and managed update systems.

• Windows
• Configure and manage Autopilot device enrolment settings in Azure Active Directory (Azure AD).
• Create and manage Intune device enrolment profiles (DEP) for different device types (Windows, macOS, etc.).
• Configure Intune policies for device security, compliance, and application deployment.
• Monitor Intune device health, compliance status, and reporting.
• Troubleshoot Autopilot and Intune deployment issues.
• Stay up to date on the latest Autopilot and Intune features and functionalities.
• Understanding of Windows 10/11 deployment and management concepts.
• Familiarity with mobile device management (MDM) principles.
• Knowledge of Azure AD and its integration with Intune.
• Ability to troubleshoot and resolve Intune and Autopilot deployment issues.
• Strong understanding of security best practices for managing devices.

Jamf

• Enroll devices in JAMF.
• Configure device settings and security policies.
• Deploy software applications and packages.
• Perform remote actions like wiping or locking devices.
• Generate reports on device inventory and compliance.

• Track device inventory, including hardware and software details.
• Ensure devices are compliant with organizational policies.
• Identify and address non-compliant devices.

• Diagnose and troubleshoot issues with device enrollment, configuration, and applications.
• Analyze JAMF logs to identify and resolve problems.

• Maintain strong security practices within the JAMF environment.
• Configure security policies to protect devices from vulnerabilities.
• Manage user access controls within JAMF.

• Utilise scripts for automated device management tasks.
• Utilize JAMF features like Smart Groups and policies to automate workflows.

General Skills

• Scripting Experience with PowerShell & Bash
• Able to prioritise and work within tight time scales to meet deadlines
• Available to travel and work extra hours if the needs of the company require it
• Ability to work in a team environment with remote team members

What you can expect:

• 25 days of annual leave;
• Sharesave scheme;
• ”Flexible Benefits” of your choice;
• Private health insurance (includes dental insurance and health assessments);
• Free parking;
• Thousands of courses online through ‘Udemy'

Ways of working:

Flexible working is our way of working! We're a diverse workforce and therefore a 'one size fits all' approach isn't necessarily best. Whatever your personal needs may be, let's have a chat and see how we can accommodate them;

We thank all applicants for their interest, however only the suitable candidates will be contacted for an interview.

By submitting your application online, you agree that: your details will be used to progress your application for employment. If your application is successful, your details will be used to administer your personnel record. If your application is unsuccessful, we will retain your details for a period no longer than two years, in order to consider you for prospective role within the company.