Lead - IAM Operations

Posted:
4/27/2026, 10:38:46 PM

Location(s):
Kuala Lumpur, Malaysia

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Operations & Logistics

Workplace Type:
On-site

Pay:
$85k/yr

Job Summary
Lead IAM operations ensuring secure, scalable, and compliant identity services across enterprise environments. Drive service delivery, manage teams, and act as a key client-facing stakeholder for IAM programs.

Key Responsibilities:

  • Oversee end-to-end IAM operations including provisioning, de-provisioning, and access governance

  • Act as primary client interface for IAM service delivery and escalations

  • Manage and mentor IAM operations teams to ensure SLA adherence and delivery excellence

  • Drive incident, problem, and change management processes

  • Ensure compliance with security policies, audit, and regulatory requirements

  • Collaborate with infrastructure and security teams for identity integration and improvements

Job Requirements:

  • Minimum 8–10 years of IT experience with strong IAM focus

  • Proven client-facing and stakeholder management skills

  • Experience in team handling and operations management

  • Relevant certifications preferred (Okta, SailPoint, Microsoft, CISSP)

  • Must-Have Skills (Any 3+): Delinea (SaaS), Okta, SailPoint IdentityNow (IDN) and Active Directory (Domain Controller, DNS, DHCP)

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing

Visa Sponsorship: Sponsors work visas