About hipages:

We are a proudly Australian ASX-listed tech company and our platform is the number one way for homeowners and tradies to connect for all things home improvement. Inspired and driven by our purpose of transforming the trade industry, building better lives for everyone, we are powered by a 350-strong team across Australia, New Zealand, Philippines and Vietnam.

We have created one of the best places to work in technology in Australia, certified as a Great Place to Work and winning multitudes of awards for our innovative approaches to team engagement and wellbeing. A leader in Diversity, Equality and Belonging we have been endorsed by Work180 for our commitment to advancing women’s careers and are proud of our diversity of cultures, age span and sexual orientation/identification. We offer meaningful, impactful work collaborating and innovating with the best and brightest in a transparent, supportive and fast-paced work environment.

About the role:

This role focuses on designing and delivering impactful training programs to foster growth, build high performance, and enhance leadership capabilities at hipages. You’ll champion innovative Talent Development programs, driving engagement, collaboration, and performance across the business.

Offering the flexibility of part-time work (30 hours per week) in a dynamic, values-driven organisation, this role provides the opportunity to make a meaningful impact. You will also have one direct report, managing the People & Culture Administrator.

Why would you want to work in the People & Culture team:

• Competitive salary, benefits and perks, plus equity via our Employee Share Program
• 50/50 hybrid working model
• Collaborate with teams across Sydney, Christchurch, Manila and Vietnam to make genuine impacts
• Psychological safety to be yourself and speak up: challenge the status quo!

How you will add value:

Strategy & Leadership Development:

• Execute the Talent Development strategy and roadmap annually, aligning with business goals.
• Lead initiatives like Women in Leadership program (Empower), New Leader Induction, Induction program, Leadership Charter, Sales graduate programs, and Future of Work skills discovery.
• Deliver and update leadership programs for current and emerging leaders, providing coaching and career pathing support.
• Implement innovative learning strategies and programs to build individual and team capabilities.

Career Development & Frameworks:

• Design and execute career pathways that align with role progression and business needs.
• Provide coaching to employees and managers to support career growth and succession planning.
• Maintain and enhance the usability of our career path frameworks.

Performance Enablement (Upskilling & Training):

• Enhance and deliver L&D programs, source external providers, and implement diverse learning methods.
• Pioneer new initiatives, curate online content, and maximise ROI through our LMS (Docebo) use globally.
• Partner with leaders to create department-specific learning plans.
• Develop resources and tools that promote high performance and engagement.

High Performance & Engagement:

• Champion Gallup Strengths methodology and work in partnership with our certified coach to embed the methodology across the business. 
• Curate learning opportunities to nurture & retain Top Talent. 

Operations & Systems:

• Manage the L&D budget.
• Support our ongoing People & Culture processes, such as performance management (Perform & Grow).
• Support any ad hoc team-building efforts.
• Provide guidance to the People & Culture Administrator and leverage data for decision-making.

Stakeholder Collaboration:

• Work closely with People & Culture team members and business leaders to deliver targeted solutions.
• Regularly report on training outcomes, progress against goals, and insights to enhance strategies.
• Make informed decisions based on TD data.

About you:

• Proven experience working as a Learning & Development (L&D) Manager
• Up-to-date knowledge of effective L&D techniques and various methods applied
• Proven consulting and analytical skills to develop pragmatic solutions that support business strategy.
• Excellent influencing and stakeholder management skills.
• Demonstrated strategic and commercial acumen, and ability to handle data confidentiality 
• Strong facilitation and presentation skills, and communication and interpersonal skills.
• Strong project management and change management skills.

You know you are successful when you achieve:

• Positive utilisation of learning programs (internal and online).
• Leadership attendance in all leader programs is 95%.
• Career Progression: Internal movements & promotions represent more than 15%.
• Reduced attrition rate as a result of people leaving the organisation because they do not align with their people leader or they do not see hipages as offering any career opportunities. 
• 90% of team members have career development programs and are proactively using these to upskill.
• Employee Engagement: Positive feedback on learning and development initiatives in engagement surveys.
• Employee Capability: Increase in skills and competencies through feedback surveys and manager assessments.
• Meeting the diversity measures as set by the hipages board.

Take a look inside our home:

Offering an inspirational ‘home away from home’ and hybrid (50/50) work environment, our commitment to being a Great Place to Work means you will feel comfortable being your authentic self and get to do your best work everyday. Our medium company size means you get the best technology and tools to work with AND get to directly contribute to our product, service and/or customers. Our investment into continuous career development for everyone and a coach-style of leadership means a huge 85% of our team report they consider their direct leader ‘a great leader’ with 86% of the team saying hipages is a Great Place to Work!

Sounds good? Wait, there’s more! We also provide:

• A close-knit diverse family of bright, respectful, collaborative team members who love to solve problems and jump on new opportunities;
• Agile, cross-functional teams who value teamwork - from Hackathon to team off-sites, to product roadshows, you get to experience it all;
• Competitive salary and benefits (including additional paid leave for birthdays, volunteering, service anniversaries and parental leave), plus our Employee Share Ownership Program means we’re all owners of hipages;
• Daily continental breakfast, fresh fruit and snacks;
• Inspiring home-away-from-home office and location - based in the heart of Sydney CBD, only a few steps from Town Hall Station, with multiple indoor and outdoor collaboration and social areas;
• Remote work and flexible work (50/50) hybrid model - the best of both worlds!;
• High-touch personalised investment in your continuous career development;
• Social connection focus: Friday socials, 2x big company parties per year and regular and fun teaming activities -we work hard but play hard too!

Sounds like home? Don’t miss out, Apply Now!

We prioritise Diversity:

Innovation & Collaboration are two important core values at hipages which both cannot be achieved successfully without a diverse and inclusive team. We don't expect you to be an expert in all areas and we are more interested in learning about you as a person, a team member and a leader. 

Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other minority groups tend to only apply when they check every box. So if you don't tick every single box above, but you think you would be a great fit for the role and the hipages team, we encourage you to apply, we would LOVE to hear from you! 

We are a Circle Back Initiative Employer – we commit to respond to every applicant.

#LI-JL1 #LI-Hybrid