The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Support system change processes from requirements through implementation and provide input based on analysis of information
• Consult with business clients to determine system functional specifications and provides user and operational support
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
• Proven interpersonal, data analysis, diplomatic, management and prioritization skills
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to manage multiple activities and build/develop working relationships
• Proven self-motivation to take initiative and master new tasks quickly
• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:

• Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The BA Analyst is a position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team.

 

Responsibilities:

•             Exposure to Flexcube V7 with sound knowledge of loan transactions and processing, including P/L events and fees, Knowledge of lending. Any lending application experience - Loan IQ/AFS/Flexcube will be preferred.

•             Good knowledge of testing and ability to troubleshoot / follow a methodical approach to problem resolution

•             Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment

•             Provide lending SME knowledge, functional system expertise and support to development resources and users

•             Should have prior experience in test design, test data preparation, test case execution and reporting

• Experience in testing integration aspects between Flexcube or Loan IQ and various interfacing applications

• Should be able to analyze the customer’s ecosystem, understand the landscape, map business processes to the product

• Associate should able to help team in understanding requirements, should able to resolve queries and doubts related to Commercial lending banking concepts

•Analyst will be involved in thorough test planning and coordination of testing activities front-to-back in cooperation with other involved areas and work with QA and Business Owners to develop QA/UAT test plans/cases

•Manage deliverables and timelines for all initiatives under the responsibility of their team

•Should have good communication skills and problem solving capability Root cause and problem resolution follow-up

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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