At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Head of Elan Cards leads U.S. Bank’s Elan Financial Services organization which currently serves over 1,300 Financial Institution partners.  Elan offers outsourced, white labeled credit card programs and other services to financial institutions to serve their consumer and small business customers while generating $1.3B in annual revenue.

The Head of Elan will be responsible for managing, growing, and deepening our Partner FI franchise across the credit card products of U.S. Bank. S/he will create shareholder value, grow market share, and accelerate revenue by building deeper relationships with our partners which will in turn result in higher penetration of credit products into the partners’ consumer and small business customer bases.  The successful candidate will collaborate closely with the company’s leadership team and applicable business partners to build and deepen client relationships and bring the best of U.S. Bank to our FI partners.

KEY RESPONSIBILITIES 
Drive Profitable Growth: In partnership with company leadership, develop and execute a winning growth strategy for our Elan FI partners. Identify opportunities and gaps and provide a roadmap for the future for competitive market differentiation which delivers sustainable scale and increased market share.

Provide leadership: Lead, motivate, and inspire a diverse, cross functional employee population to fulfill the strategic objectives of the business. Attract, retain, and develop a high performing team, committed to achieving success. Develop a pipeline of future talent within the business, and source external top talent as the business continues to expand.

Develop Differentiated Customer Experiences: Build and lead a culture of service and growth with existing and new customers, integrating U.S. Bank as a key, trusted partner in their overall business operation.

Manage ethics and compliance: Actively ensure compliance with all U.S. Bancorp policies and procedures such as Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, etc. Operate the business in accordance with U.S. Bank’s risk appetite and risk management parameters. Identify, understand, and communicate all material risks. Mitigate risk by meeting policy, procedure, and governance standards.

TALENT PROFILE/ KEY SKILLS
The Head of Elan is a senior leader within the Payments Business who has demonstrated extensive P&L leadership experience. S/he will have a strong track record of leveraging business strategy and key relationship management to drive growth and will have a firm grasp on all other levers of the P&L including marketing, sales and relationship management, and credit. The successful candidate will also have a track record of collaborating effectively with key partners and will be able to establish strong relationships with Product, Finance and Credit teams. The Head of Elan will be an accomplished people leader and a strong talent magnet.
Proven P&L leadership experience at scale
A track record of driving growth and achieving profitability objectives in the Payments or Partnership space.
15+ years of Payments and Banking experience
Ideally gained in increasingly larger roles with direct experience with both consumers and partners.  A strong track record of driving positive outcomes in B-to-B-to-C relationships is a must.
Strong academics
Bachelor’s degree or comparable academic training is required. MBA or higher desirable.

CRITICAL LEADERSHIP CAPABILITIES
Driving Results
In delivering on U.S. Bank's strategy, this leader will need to:
Identify ways to transform and scale the business, focusing on growth, innovation, and continued differentiation, both in terms of products and services, as well as the overall customer experience.
Develop and execute a strategy that will position the business to meet its growth and operational objectives.
Review performance and progress on a regular basis to ensure the business is meeting/exceeding its growth, profitability, and operational objectives, including revenue, expense ratios, return on investment, and customer penetration.
Set continually higher goals that are ambitious but realistic and aligned with U.S. Bank's overall strategy and risk parameters.
Acting Strategically
In a competitive environment, where product differentiation and customer experience are critical to success in the marketplace, this leader must drive outcomes for the business, and the organization, by:
Partnering with U.S. Bank's leadership to create a compelling vision and strategy for the Elan business, positioning the organization to achieve heightened scale and market share.
Proactively monitoring all technological advancements/disruptive business models to ensure US Bank's business remains relevant and innovative, especially as it relates to providing a best-in-class customer experience.
Collaborating and Influencing
The Head of Elan will collaborate with leadership and other senior colleagues by:
Engaging U.S. Bank colleagues, including enterprise leadership, in a dialogue to gain commitment and support for the business, its strategic priorities, and the necessary investments required to achieve both financial and operational objectives.
Using well thought out influencing strategies, adapted to U.S. Bank's organization, people, and each specific situation.
Taking initiative to systematically build and maintain relationships and support at multiple levels, across businesses, functions, and regions.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $208,505.00 - $245,300.00 - $269,830.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.