Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Cat Financial

Cat Financial is a subsidiary of Caterpillar Inc., the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial.

At Caterpillar, you build what matters—whether it’s the career you want, crucial work skills, strong relationships or new digital technologies. There are big jobs to be done worldwide—building critical infrastructure, bolstering local economies, meeting the demand for energy—and that work is powered by our people, which is build through diversity, aiming to achieve the best results.

If you are looking for personal and professional growth in a company with an inclusive culture that seeks equity, respect differences and believes in employee's potential, this is the right place! We consider in all positions people with disabilities, diverse gender, culture, labor unions, political beliefs, ethnicity, religion, age, generation, race, nationality and sexual orientation.

Job Description:
Lead development and execution of commercial strategy of assigned products and/or markets.

What you will do:
1.Lead the Sales Support Representatives area (National Territory) and provide effective guidelines to achieve the quality metrics of the department.

2.Provide support to the Sales Manager with various tasks related to reports, training, presentations and various procedures with the Credit and Operations area.

3.Provide information about the benefits/value offered by Cat Financial and financing quotes, both to distributors and end customers or the company's internal staff.

4.Request and manage documentation requests required by Cat Financial from end customers or through the distributor.

5.Prepare the credit documentation correctly to request its analysis from the corresponding department within Cat Financial.

6.Assist customers and the distributor to resolve their requirements or commercial problems generated.

7.Have understanding and knowledge of: 1) the documents required both for credit analysis and to request contracts 2) merchandising programs 3) quotes 4) collections and 5) the ways to securitize assets through different financial products (Operating Lease, loans) to be able to explain it to clients and dealers.

8.Visit clients and sellers in case the Territory Manager is not available.

9.Participate in projects and initiatives linked to continuous improvement to meet the department's objectives.

10.Understand the company's harassment policy and apply it in all aspects of your work.

What you will have:
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Basic Requirements:

•Bachelor’s degree business administration, finance, commercial engineering, economy.

•5+ years of experience in credit, collections, cash applications, customer services, sales, marketing, documentation, financial statements analysis and/or accounting.

•English Advanced

• Experience in leadership with multidisciplinary teams.

•Experience with Dealers

Top candidates will also have:

•Experience with Cat Dealers

• Experience with Credit Analysis.

•Knowledge of commercial law.

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Posting Dates:

abril 1, 2025 - abril 8, 2025

Caterpillar is an Equal Opportunity Employer (EEO).

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