Fraud Analyst – Denver, CO

Fraud Analysts play a crucial role within Western Union’s Financial Intelligence Unit by helping protect the company and its customers from the risks associated with consumer fraud and money laundering. This position is responsible for conducting investigations involving agents, consumers, and other types of cases with the goal of identifying potentially questionable patterns and taking appropriate actions to resolve risk. The position operates within a framework of tight deadlines and regulatory scrutiny. This role works both independently and as part of a team of other analysts.

Responsibilities:
• Investigate and complete assigned cases, meeting all departmental deadlines associated with different case types
• Analyze data related to money transfers in order to identify potential fraud, money laundering and other questionable activity associated with consumers and/or WU agents
• Conduct research to support investigations using various WU systems and other tools
• Conduct investigative interviews with consumers by phone, and/or conduct research using the Internet and public records, as needed
• Make an appropriate assessment of risk related to cases investigated and take necessary actions toward resolving identified risk
• Clearly, concisely, and accurately document all findings and actions
• Communicate case findings, actions, and other information clearly by email and in person
• Prioritize workload in order to effectively and quickly address risk while remaining within department deadlines
• Draft regulatory report narratives and refer reports for filing
• Collaborate with department management and work on special projects
• Work both independently and as part of a team in order to meet department objectives
• May collaborate with WU Compliance colleagues around the globe in order to resolve fraud and AML risk

Requirements:
• University degree in finance, criminal justice or a related field is preferred, though equivalent experience may be substituted
• Minimum of two years of work experience dealing with consumer fraud, AML compliance, investigations, or risk operations
• Knowledge and experience dealing with consumer scams commonly related to the money service business is preferred

• Well-organized with the ability to meet tight deadlines
• Detail-oriented with strong research skills, as well as demonstrated analytical and problem-solving abilities
• Ability to do in-depth analysis of financial transactions and detect patterns associated with fraud and other questionable activity
• Strong oral and written communication skills
• Capable user of Microsoft Office products including Excel and Word
• Knowledge of the money service business industry, regulations and the various methods and industry best practices
• Experience handling and researching financial transactions and documenting/communicating findings
• Prior experience drafting SARs/STRs or related experience
• Written and oral fluency in English; additional foreign language(s) a plus

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The annual gross base salary range is $55,000-$80,000 per year, which includes a base salary and short-term that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
 (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – Specific Benefits Include

• Family First Program
• Time off
• Medical, Dental and Life Insurance
• Student Loan Repayment Program
• Tuition Assistance Program

• Parental Leave

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-DP1#LI-hybrid

Estimated Job Posting End Date:

09-27-2024

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.