Posted:
8/23/2024, 10:07:45 AM
Location(s):
Myrtle Beach, South Carolina, United States ⋅ South Carolina, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Accounting
Coastal Cancer Center is a patient centered practice employing a multitude of job positions that support the Grand Strand's largest and most established practice dedicated to being a leader in the treatment of blood disorders and cancer. Coastal Cancer Center seeks those that can fill these positions with their skills, experience and talent. Our employees fulfill the needs of our patients while fulfilling their need to give back to others. Whether your experience is clinical or clerical, all employees at Coastal Cancer Center are needed and valued.
Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.
Job Description:
Job Title: Patient Representative
Department: Accounts Receivable
Reports To: See Current Organizational Chart
SUMMARY: The Patient Representative is primarily responsible for collecting patient balances and monitoring overdue patient balances by performing the duties outlined below.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Greets and consults with all patients regarding insurance coverage and collecting patient balances.
Verifies insurance benefits and notifies appropriate personnel of changes.
Answers patients’ questions regarding statements and balances.
Works Patient Accounts Receivable Reports timely, accurately and thoroughly.
Reviews daily schedule to prepare Daily Report.
Helps patients with assistance and Medicaid applications.
Communicates with patients regarding their outstanding balances to avoid collection agency placement.
Works consistently to reduce outstanding patient accounts receivable.
Identifies and reports potential credit balances to Refund Specialist in accordance with refund policy.
Maintains confidentiality in regard to patient account status and the financial affairs of the company.
Prepares accounts for financial assistance and for review by the Board of Directors.
Attends staff meetings.
Manages high level of stress.
Other duties as assigned.
QUALIFICATIONS:
Education: High School education or equivalent.
Experience: Prefer three (3) years medical experience.
KNOWLEDGE:
Knowledge of medical terminology.
Knowledge of medical billing/collection practices.
Knowledge of basic medical coding and third-party operating procedures and practices.
Knowledge of grammar, spelling, and punctuation to type correspondence.
SKILLS:
Skill in using computer programs and applications.
Skill in using calculator.
ABILITIES:
Ability to read, understand and follow oral and written instructions.
Ability to sort and file materials correctly by alphabetic or numeric systems.
Ability to communicate clearly and concisely.
Ability to establish and maintain effective working relationships with patients, employees, and the public.
Ability to maintain confidentiality of sensitive information.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Website: https://coastalcancercenter.com/
Headquarter Location: Myrtle Beach, South Carolina, United States
Employee Count: 101-250
Year Founded: 1982
IPO Status: Private
Industries: Health Care ⋅ Health Diagnostics ⋅ Medical