Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : IBM DB2 Database Administration
Good to have skills : IBM Netezza, MySQL Database Administration
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products. You will work remotely and onsite, configuring services on various platforms. Your responsibilities will include hardware/software support, implementing technology at the operating system-level, and troubleshooting at L1 and L2 levels. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Ensure smooth functioning of production and development systems - Perform regular maintenance and updates on software products - Troubleshoot and resolve technical issues at L1 and L2 levels - Configure services on various platforms - Implement technology at the operating system-level - Collaborate with vendors and brands for software solutions - Provide hardware/software support - Ensure adherence to defined operating model and processes - Conduct regular system audits to identify areas for improvement Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM DB2 Database Administration - Good To Have Skills: Experience with IBM Netezza, MySQL Database Administration - Strong understanding of database administration principles - Experience in performance tuning and optimization of database systems - Knowledge of backup and recovery procedures - Familiarity with database security best practices - Ability to troubleshoot and resolve database-related issues - Experience in scripting languages such as SQL or Python Additional Information: - The candidate should have a minimum of 5 years of experience in IBM DB2 Database Administration - This position is based at our Bengaluru office - A 15 years full time education is required

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.