Security Supervisor - The National

Posted:
9/19/2024, 4:43:51 AM

Location(s):
Virginia, United States ⋅ Richmond, Virginia, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
IT & Security

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

 

SECURITY SUPERVISOR

SUMMARY

The Security Supervisor will protect the safety and security of AEG Presents’ guests, employees, clients and assets.  This position will monitor and record activity made on the venue security cameras and by guests, employees, and clients at the event. The Security Supervisor will ensure that any potential threat is diffused and that safety is maintained for all parties at the event.

PRIMARY RESPONSIBILITIES

  • Monitor and record activity on venue security cameras. 
  • Ensure that all cameras are working properly and unobstructed. 
  • Monitor guests, visitors and workers to anticipate any potential threat to AEG Presents property, employees, guests or clients. 
  • Maintain Daily Activity Log with information reported by security team members. 
  • Record equipment repairs, guest incidents and near miss situations.  
  • Actively patrol building to ensure venue doors are secured and there aren’t any pressing security issues.
  • Prepare and maintain daily log sheets for team radios and key cards for team.   
  • Prepare non-show deployment. 
  • Obtain pertinent information from previous shift to anticipate needs of current shift. 
  • Maintain fire control system to ensure system is in proper working order. 
  • Activate system during shows/events and inactive when venue is dark.   
  • Monitor housekeeping activity, unlock and open doors, and provide escorts for housekeeping when necessary. 
  • Issue daily credentials for employees, workers and visitors when necessary. 
  • Maintain visitors log, ensuring guests sign in and out.   
  • May be responsible for assisting with group tours, delivery check in and delivery logged.    
  • Oversee and manage staff including, hiring, scheduling, timecard management and terminations.  

QUALIFICATIONS

  • A minimum education level of: High School Diploma or its equivalency (Bachelor of Arts/Sciences Degree Preferred)   
  • 3- 5 years of related work experience 
  • Law enforcement or security experience 
  • Strong interpersonal, verbal and written communication skills 
  • Expert organizational, leadership and time management skills  
  • Must be able to stand for long periods of time 
  • Must be able to work long hours including nights, weekends and some holidays 
  • Ability to qualify and be issued a security officer license 
  • Knowledgeable of OSHA/ADA laws and regulations
  • Management experience 

 

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.