JOB DESCRIPTION

Responsibility to Collect invoices from customer portfolio and for resolution/analysis of dispute items such as:

Communication and resolution of aged unpaid items in customer account

Communication and resolution of debit/credit (dispute) balances in customer account

Developing professional trustful relationship with customers and plants, resolution of outstanding positions

Preparation of reports related to agenda within team responsibility (Aged items/Dispute balances/forecast/outstanding & risk items)

Prepare customer forecast and explain deviations over established amount.

Quality check and release of self-bill invoice issues (communicate and resolve issues along with plants or billing teams)

Request postings and corrections of selfbilling and retrobills and others, including investigation and communication ragarding discrepances

Managing activities related to special customers (communication, investigation, analysis, corrections)

PRIMARY LOCATION

Monterrey Business Center