Posted:
10/30/2024, 12:26:26 PM
Location(s):
California, United States ⋅ Palo Alto, California, United States
Experience Level(s):
Senior
Field(s):
IT & Security ⋅ Software Engineering
Act as ServiceNow domain expert in one or more of the following areas. ITSM, HRSD, CMDB, HAM, SAM, ITBM and ITOM Suite
• Design, develop and customize ServiceNow Applications and facilitate the rollout of new modules and configure Application UI and workflow
• Create and manage complex workflows, integrations, and automation solutions within Service Now
• Design and develop custom applications on ServiceNow platform as needed based on the requirements.
• Domain Separation and designing the Process and data flow within various domains
• Refine requirements and perform integrations with the ServiceNow Integration Hub and web services using SOAP or Rest
• Research and analyze business requirements, provide conceptual and detail designs to meet business needs, manage configurations in ServiceNow, and test and support the rollout of solutions
• Integrate Service Now with external system and cloud platforms through APIs, web services, and third party tools
• Apply Agile software development practices for customizations to the platform and applications
• Facilitate review sessions with functional owners, subject matter experts and end-user representatives
• Provide solution options for the business to consider, along with pros and cons analyses for each option and recommendation
• Perform advance scripting of business rules, client scripts, UI policies, and other customizations
• Skillfully troubleshoot break/fix issues
Who We Are Looking For
• Self-motivated, articulate, passionate to deliver the best result and achieve the highest customer satisfaction
• Minimum 5 years of hands on development experience with ServiceNow, with expertise in one or more modules (ITSM, ITOM, HRSD, CSM).
• Love satisfying customers with a state of art cloud solutions, realizing ideas, building services, and unlocking the potential of new technology
• Deep knowledge of ServiceNow architecture and concepts
• Significant experience working with customers to gather business requirements and develop a technical solution design to meet the requirements
• Positive by nature, a great team player, and both dependable and autonomous
• Customer oriented and could work at a very fast pace
• Experience with integration methods such as REST, SOAP, or other APIs,
• ServiceNow Certified Application Developer (CAD) and/or ServiceNow Certified Implementation Specialist (Preferred).
• Experience designing, developing, and managing a ServiceNow Domain Separated instance is desirable
Location State(s)
California
Website: https://www.tencent.com/en-us/
Headquarter Location: Shenzhen, Guangdong, China
Employee Count: 10001+
Year Founded: 1998
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Advertising ⋅ Internet ⋅ Online Games ⋅ Online Portals ⋅ Social Media Marketing