Position Summary...

What you'll do...

About Walmart+

Walmart+, Walmart’s membership program, helps members save more time and money with benefits such as Free delivery from store, Free shipping no minimum, Member prices on fuel, Video streaming with Paramount+ and so much more.

The Walmart+ Value Proposition team is accountable for driving membership growth by expanding the member value proposition through the creation and optimization of benefits, offers and events.

We are looking for a talented Director, Walmart+ Value Proposition Strategy to evolve the overall membership value proposition and Walmart Cash strategy and prioritize the benefits development roadmap. The ideal candidate is someone who can combine a member-first mindset with a bias for action to quickly drive results for our members and for the business. This candidate must have the ability to get things done by influencing key stakeholders across a wide range of teams within Walmart. We are looking for someone who will think big, ruthlessly prioritize to focus on the highest impact efforts, and mobilize cross-functional partners to execute against an aggressive growth roadmap. This is a high visibility role with the ability to make a significant impact on our business goals. 

What you’ll do…

• Conduct extensive need state/value territory research and competitive analyses in partnership with key internal stakeholders to identify customer insights and opportunity gaps that inform new benefits, offers, events and pricing.
• Partner with 1P and 3P benefits development teams to analyze business metrics and member behavior to ensure existing benefits are being utilized and are adding value to Walmart+ members. Influence initiatives that drive continuous optimization and improvement of current suite of benefits, securing buy-in from key stakeholders across the organization including senior leadership.
• Identify territories where external partnerships that could bring valued third-party benefits or limited time offers to Walmart+ members and collaborate with Business Development team to determine the right partners and benefit constructs. Support Business Development team throughout deals flow as needed.
• Develop Walmart Cash strategy and initiatives, partnering with relevant parties (e.g. acquisition and retention teams, business development & partnerships teams, etc.) to build, launch and optimize these efforts.
• Serve as business lead for Walmart Cash and limited time offer product experiences; prioritize new features and capabilities that increase member awareness and engagement.  
• Partner with product, technology and marketing teams to prioritize benefits feature development into relevant Walmart+ roadmaps.
• Own the benefits idea intake & governance process, collaborating with all levels of the organization to create ongoing feedback loop that supports future benefit development and fuels the enterprise flywheel.
• Cultivate an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open-Door Policy.

A successful candidate will be able to demonstrate the following:

Skills and experience:

• Deep understanding of customer behaviors and motivations
• Problem structuring and solving, getting to the heart of the problem
• Analytical skills, ability to turn both data and customer insights into actionable results
• Comfort with uncertainty and ambiguity
• Business intuition
• Team management: People development, coaching, mentoring
• Stakeholder management

Personal and professional traits:

• Professional maturity, judgment
• Curiosity
• Aligned to Walmart values: service to customer (member); respect for individual; strive for excellence; act with integrity
• Collaborative / team oriented
• Proactivity / ownership  
• Ability to build strong working relationships and influence a range of partners

 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in Business Administration or related field and 5 years' experience in strategy, business development, merchandising, data analytics, consulting, or related field OR 7 years' experience in strategy, business development, merchandising, data analytics, consulting, or related field.
5 years' supervisory experience or experience leading cross-functional teams.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Experience in:

• Business / customer strategy
• Loyalty / rewards / membership program development
• Collaboration with product, technology and marketing partners
• Driving results in a matrixed organization

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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Hoboken, New Jersey US-10279:The annual salary range for this position is $132,000.00-$264,000.00

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San Bruno, California US-08848:The annual salary range for this position is $143,000.00-$286,000.00

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Bentonville, Arkansas US-09401:The annual salary range for this position is $110,000.00-$220,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
Bachelor’s degree in Business, Statistics, Social Science, Communications, or related field and 6 years’ experience in retail merchandising, operations management, or related area OR 8 years’ experience in retail merchandising, operations management, or related area.
2 years’ supervisory experience

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading a cross-functional team

Masters: Computer Engineering, Masters: Computer Science, Masters: Mathematics, Masters: Supply Chain, Masters: Transportation

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America