The Amherst Group of companies comprise of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed.  Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially improve the experience for residents, buyers, sellers, communities, and investors.  Today Amherst has over 1000 employees and $14.1 billion in assets under management.

Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S.  The firm delivers customized, stabilized cash-flowing portfolios of assets to its investors, wrapped in all the ongoing services required to manage, own, and finance the asset including property management, portfolio management, and a full capital markets team.  In addition to its single-family rental platform, Amherst’s debt business pursues two distinct credit strategies in mortgage-backed securities and commercial real estate lending.  Over its 25-year history, Amherst has developed a deep bench of research and technology talent, and leverages data and analytics at every stage in the asset lifecycle to improve operations and preserve long-term value for our investors and the more than 188,000 residents the firm has served.

Job Description: Human Resources Generalist

Location: Costa Rica

The Human Resources Generalist will collaborate with the HR Director to support alignment with the business, develop effective business solutions for anticipated, existing, and new challenges. This role offers a unique opportunity to work alongside different stakeholders within a rapidly growing organization and continue to advance your career.

Primary Responsibilities:

• Provide comprehensive support to the HR Director in their day-to-day activities, including acting as the first point of contact for employees, preparing presentations, tracking HR-related data, managing invoices and expenses, and maintaining HR files.

• Act as a trusted advisor to employees, interpreting and enforcing HR policies and procedures to ensure consistency and compliance across the organization.

• Offer guidance and counsel to employees and managers on basic employee relations matters.

• Assist in employee relations intake, conduct investigative fact-finding, and prepare responses as needed.

• Manage a diverse range of company-wide HR projects and initiatives assigned by the HR Director.

• Collaborate with centers of excellence in recruitment, training and development, and US HR Team to support the employee life cycle.

• Coordinate and facilitate various HR-related activities and logistics.

• Proactively identify opportunities for process improvements and provide recommendations to HR leadership.

• Conduct supervisory and interpersonal skills training.

• Compile and manage monthly HR reports.

• Assist in communicating and coordinating processes and HR initiatives.

• Supervise and follow up the creation employment letters, such as promotion, salary increase, and bonus notifications. Draft and update templates and custom letters as required.

• Process employee changes in the HRIS system, preferably Workday, such as promotions, transfers, and terminations.

• Ensure accurate and timely uploading of HR documents into personnel files.

• Maintain HR folders and ensure proper organization of documents.

• Manage the execution of year-end processes, including reporting, tracking, and promotions

• Direct supervision and development to the HR Assistant

Requirements:

• 2-3 years of HR experience in a mid to large-size HR organization.

• Bachelor's degree in Human Resources or a related field.

• Fluent in both English and Spanish (bilingual).

• Strong working knowledge of human resource principles, practices, and procedures.

• Demonstrated ability to thrive in a fast-paced environment.

• Experience handling basic employee relations issues with tact, discretion, and confidentiality.

• Proven ability to prioritize tasks effectively and manage competing priorities.

• Effective problem solver with a resourceful approach to finding solutions.

• Tech-savvy with experience using HRIS systems, preferably Workday.

• Proficient in Microsoft Office applications: Excel, PowerPoint, Word, Outlook.

• Exceptional communication skills - both verbal and written, with a clear and concise style.

• Ability to handle sensitive and confidential information with utmost professionalism.

We are looking for a dedicated and skilled HR Generalist to join our team in Costa Rica. The successful candidate will contribute significantly to our HR initiatives, foster a positive work environment, and support the growth and success of our organization. If you meet the qualifications and are excited about this opportunity, we encourage you to apply and become part of our dynamic team.