Position Description: Retail Executive Coordinator Intern

The Executive Coordinator Intern will provide administrative and operational support to senior executives and leadership teams. This internship will offer valuable exposure to executive-level operations, helping to develop key skills in project management, communication, and problem-solving in a professional setting. The ideal candidate will be organized, proactive, and eager to learn. They will assist with scheduling, research, correspondence, event planning, and general administrative tasks. A critical part of this role is understanding Company objectives and assisting the Zone leadership team in achieving their goals. Retail is a fast-paced, ever-changing environment that requires team members to be flexible in nature.

Responsibilities:

• Assist Zone Vice President in all areas of business, anticipate individual needs
• Support multiple Regions across the country, including Home Centers within those regions.
• Facilitate and direct incentive contests and trips (Ex: Annual Auction, 150 participants/$75k budget)
• Arrange flights, vehicle rentals, hotels, and meals for all event participants 
• Plan and execute external activities such as dinners, excursions, team building activities, etc.
• Optimize budget(s), including apparel orders, marketing items, quarterly gifts and awards
• Partner with AP/Accounting to process all invoices and direct bill charges in a timely manner
• Book weekly Concur travel arrangements for RVP, ZVP as needed
• Submit accurate and timely expense reports through Concur for Zone leadership
• Schedule weekly regional/Zone conference calls via Zoom (approx. 20/month)
• Daily Outlook calendar maintenance for Retail leadership
• Ongoing maintenance of Home center lists, Corporate Contact list and Master Allocation spreadsheet
• Ongoing manager change updates regarding any manager termination/promotion/change
• Coordinate new HC Openings and Acquisitions, send Home Center opening/closing notices 
• Create and update retail email distribution lists regularly 
• Create and distribute close letters to Top 10 sales and managers each close (40/month)
• Print and distribute bi-weekly Close reports for ZVP/RVP/PLC 
• Print weekly customer concern reports and stock lists
• Mail monthly new hire letters/anniversary letters to retail employees
• Order and distribute quarterly awards (top sales and managers) for ZVP and RVPs
• Create miscellaneous contest flyers and distribute contest awards
• Manual contest tracking for Zone, distribute scorecard updates
• Approve/decline all home purchase order requests for Zone
• Approve/edit all Retail business card orders daily, order Team Member badges as necessary
• Prepare Corporate Consent Documents and Notarize company documents as needed
• Order and distribute educational books for team members per RVP/ZVP request
• Maintain professional conversations with customers, legal representatives
• General administrative duties/miscellaneous questions from HC’s

Qualifications:

Education: Current enrollment in a college/university program, ideally in Business Administration, Management, Communications, or a related field.

Skills:

• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to multitask and manage time effectively.
• Strong interpersonal skills and ability to work in a team environment.
• Problem-solving ability and flexibility in handling changing priorities.

Experience: Previous internship or work experience in an administrative or customer-facing role is a plus, but not required

Personal Attributes:

• Professional demeanor and ability to maintain confidentiality.
• Eagerness to learn and develop professionally.
• Proactive attitude and self-starter.
• Ability to adapt to a fast-paced environment.

Learning Opportunities:

• Gain hands-on experience in executive support and business operations.
• Build professional relationships with senior leaders and team members across the organization.
• Develop key administrative skills that will be beneficial for future career growth.
• Learn the intricacies of event planning, project coordination, and corporate travel.

You will find much more information by visiting our website at: www.claytonhomes.com               

Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, Employee Assistance Programs, paid time off, paid holidays and more.

As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs.

Home Centers are closed on Sundays – we believe in offering a balanced working environment.

Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00009

Clayton Retail