Career Area:

Marketing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Our common values and focus on inclusion and respect drive the decisions made by our company, teams, and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.

Cat Financial is a subsidiary of Caterpillar Inc., the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat® parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe, and Africa. Visit Choose Cat Equipment Financing From Cat Financial | Cat | Caterpillar to learn more about Cat Financial.

As the Strategic Accounts Manager, you contribute to Cat Financial’s sales volume goal achievement and profitability objectives by developing relationships with Caterpillar & Dealer Strategic Accounts Teams and Strategic Accounts Customers. You will identify financial needs in the Strategic Accounts segment and develop corresponding financial solutions to finance new, used, and services sales.

What You Will Do:

• Facilitate the sale of Caterpillar products through Caterpillar dealers with assigned customer base and territory. Includes working with end users, dealers, and Caterpillar partners to develop solutions to fit the customer’s unique needs.
• Develop deep relationships with dealer Strategic Accounts through proactive account planning and execution, which includes understanding of capital budget requirements, decision making process and accounting criteria.
• Account management activity including ongoing relationship maintenance, periodic review of asset utilization versus contract obligation, assessing competitive landscape, and strategic alignment with enterprise partners. 
• Analyzing company profile and its operations to develop and align the marketing strategies with the organization's goals and objectives.
• Conducting market/competitive research to identify new opportunities and industry trends.
• Establishing metrics to monitor and review the effectiveness of existing marketing strategies; suggesting necessary interventions for improvement.
• Maintaining effective internal communications with other departments (e.g. Credit, Portfolio and Sale Support teams) to ensure alignment on customer satisfaction.

NB.  The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

What You Can Demonstrate:

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Global Perspective: Knowledge of issues, opportunities, and challenges for conducting business in the international marketplace; ability to apply global perspectives appropriately in a wide range of situations.
• Creativity: Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.
• Vendor/Supplier Management: Knowledge of external provider management processes and ability to effectively manage the business relationship with external providers (e.g., vendors, service providers, contractors, consultants, and suppliers).

What will Caterpillar do for you?

Job Title: Strategic Accounts Manager

Salary: £60,433 - £78,563
Contract: Permanent.
Hours: Full time 37.5 hours.
Benefits:
24 days annual leave increasing with service to 30 days,
20% performance bonus (Paid quarterly)
Car Allowance or Company Car / Green Car Scheme
Share Scheme
Non-contributory Pension Scheme 10%
Private Medical Insurance
Dental and Vision Scheme
Life Insurance
Travel: 50% UK travel 
Job reference: R0000270739

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. 

Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit  https://www.caterpillar.com/en/careers/why-caterpillar.html  

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Posting Dates:

September 4, 2024 - September 20, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

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