Support Engineer

Posted:
9/25/2024, 9:50:40 PM

Location(s):
England, United Kingdom ⋅ Leeds, England, United Kingdom

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
IT & Security ⋅ Software Engineering

Looking for a role that will have a meaningful impact in IT?

We are looking for an individual to support engineering requirements for our Global MDM tool application service.

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special! 

 

The opportunity: 

 

As a Support Engineer you will contribute to the design, development, test and maintenance of system features. You will work closely with all scrum team members, translating detailed business requirements into technical solutions, collaborating with other stakeholders and IT teams for solution delivery – specifically in the data services space.  

 

What you’ll be doing: 

 

Provide application support for various applications built using Azure Cloud (Azure Data Factory, Databricks), Phinsys, and Master Data Management (MDM) tools. 

 

Develop, test, and iterate on MVP solutions to operationalize minor enhancements and changes. Leverage Windows Powershell or Python to optimise delivery. 

 

Create and maintain appropriate technical documentation and other project artifacts. Identify, diagnose and solve problems - supporting production issues where necessary. 

 

Drive technical excellence within the software development community of practice as well as provide technical oversight and assistance to other team members. 

 

Implement and maintain the necessary controls and procedures to cost-effectively protect information systems. Work with product owners and technical leadership to align product outcomes in a dynamic  environment 

 

Our must-haves: 

  • Experience in a similar analyst/programmer role, with an emphasis on supporting Data  

  • Degree in Computer Science, Information Systems, other related field or work experience/certification beneficial  

  • Experience of software design and development in a cloud environment ideally with Azure data offerings such as Azure Databricks, Azure storage, Redis cache  

  • Experience with working with ETL tools such as Azure Data Factory, SSIS 

  • Proficient with Python and Spark  

  • Experience working with any Master Data Management (MDM) and DQG (Data Quality and Governance) application - Ataccama preferred  

  • 5+ years’ experience with relational databases - MS SQL Server preferred 

  • Experience with management and maintenance of infrastructure - Windows Servers, Linux Servers, Azure resources 

  • Experience creating solutions using custom development, off-the-shelf systems, and 3rd party integrations 

  • Experience in diagnosing system and application issues with excellent analytical skills 

  • Ability to work with a high degree of independence 

  • Experience of Agile concepts and working in a scrum environment 

 

Who we are: 

Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.  

 

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further 

 

What’s in it for you? 

  • A great starting salary plus annual bonus & strong benefits package… 

  • 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave 

  • Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer 

  • There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that! 

 

Are you ready to play your part? 

 

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.  

 

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.  

  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.  

 

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [email protected] or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline. 

 

 

#LI-Hybrid #PlayYourPartUK