Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Red Hat OS Administration
Good to have skills : Linux, Cloud Infrastructure
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Troubleshoot and resolve technical issues reported by end-users. - Collaborate with cross-functional teams to investigate and resolve application-related problems. - Monitor application performance and stability, proactively identifying and addressing potential issues. - Provide timely and effective support to end-users, ensuring minimal disruption to their workflow. - Document and maintain knowledge base articles for troubleshooting common issues. - Continuously improve application support processes and procedures. - Stay updated with the latest technologies and industry trends to enhance application support capabilities. Professional & Technical Skills: - Must To Have Skills: Proficiency in Red Hat OS Administration. - Good To Have Skills: Experience with Linux, Cloud Infrastructure. - Strong understanding of operating system concepts and administration. - Experience in troubleshooting and resolving issues related to Red Hat OS. - Knowledge of scripting languages such as Bash or Python. - Familiarity with virtualization technologies like VMware or KVM. - Understanding of networking concepts and protocols. - Excellent problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 3 years of experience in Red Hat OS Administration. - This position is based at our Chennai office. - A 15 years full-time education is required.

15 years full time education

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