Senior Client Partner, Enterprise

Posted:
10/15/2024, 7:31:00 PM

Location(s):
Sydney, New South Wales, Australia ⋅ New South Wales, Australia

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Pay:
$152/hr or $316,160 total comp

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 82M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.

Our sales team is growing, and we're looking for an experienced seller to join the Australian Enterprise Sales team.  As a Senior Client Partner,  you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite. As an early member of our growing sales team, you will be a critical part of shaping our strategy and product roadmap.

This role is required to be based out of Sydney.

Responsibilities

  • Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients, to drive year-over-year revenue growth.
  • Proactively construct upfront and joint business plans with top clients
  • Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
  • Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
  • Leverage data from internal and external sources to inform client strategies and pitch proposals
  • Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
  • Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
  • Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
  • Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
  • Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
  • Collaborate with Account Management and Ad Operations to meet and exceed clients’ marketing goals
  • Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
  • Share your industry, client, and product expertise by mentoring and training other team members
  • Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
  • Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Required Qualifications

  • 10+ years of experience in digital media with at least 5+ years of experience in sales
  • Experience owning partnerships with complex Enterprise organizations 
  • Proven experience managing relationships up through C-level executives
  • Deep industry expertise in specific verticals, product types, and/or measurement solutions
  • Deep existing relationships within the agency and client direct space
  • Subject matter expertise in the social media landscape and native advertising
  • Experience building and executing long-term account growth strategies
  • Demonstrated top-performer achievement against sales targets
  • Ability to lead special projects
  • BA / BS degree or equivalent work experience

Benefits

  • Comprehensive Healthcare Benefits
  • Workspace benefits for your home office
  • Personal & Professional development funds
  • Family Planning Support
  • Flexible Vacation & Reddit Global Wellness Days
  • 4+ months paid Parental Leave

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].